Network security key not working

[DanBogle]

I recently purchased netdumar2 router and I can't connect any wireless devices to it. 

[Netduma Fraser]

Hey, welcome to the forum!

Sorry to hear you're having this issue. Are you able to connect a PC via ethernet to the router and then setup that way? When you've completed the setup wizard you can then connect your devices via wifi with the details you've set.

[DanBogle]

No I am unable to do that

[Netduma Fraser]

Do you have a console you could do that with and try the console web browser?

[DanBogle]

I'm trying that but its not allowing me to connect to the internet

 

[Netduma Fraser]

You don't need access to the internet to access the interface, what does it say when you try to use the interface?

Try this please, you won't have internet while you do this. 

1. Connect the R2 LAN port to your ISP modem/router WAN/Internet port.
2. Then connect to the ISP modem/router WiFi and go to 192.168.77.1 in the web browser and that should take you through to the R2 setup wizard.
3. From there you can change the WiFi password.
4. Once you've completed the wizard then plug it back in the regular way and connect to the R2 WiFi.

 

[DanBogle]

That didn't work either it won't all ow me to even open the web browser. What is your return policy because I'm not paying 150.00 for a brick.

[Netduma Fraser]

Opening a web browser is something to do with your PC not your router/internet. That should definitely definitely work above. We can get a USB to ethernet adapter shipped to you and that would work. Once it's setup it should be fine. You can see our terms here: netduma.com/terms