matt3usz Posted November 10, 2020 Share Posted November 10, 2020 hi, I'm unable to access my router either by typing routerlogin.net or the IP. i have tried everything. clear my browser, resetting router to factory settings...etc, nothing working apart from when i disconnect cable from my router/modem ( vodafone) then i can access routerlogin.net but when i connect the cable back in, I'm losing that page again. vodafone IP address is 192.168.1.1 , XR500 has changed it self to 10.0.0.1 unfortunately vodafone router doesnt have modem option so im using DNZ for option for my XR500. also when i type 192.168.1.1 in browser it sending me to vodafone router instead to xr500. i really dont know what to do. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 10, 2020 Administrators Share Posted November 10, 2020 Just to clarify, your setup is Vodafone modem/router > XR500 is that right? Are you trying to access the XR500 interface when you're directly connected to the Vodafone hub? If so that won't work, you need to be directly connected to the XR in order to access it. If you want to access it from the Vodafone hub then on the XR500 go to Settings > Advanced Settings and enable remote management, you will then be able to access it using the address that it gives you. Link to comment Share on other sites More sharing options...
matt3usz Posted November 11, 2020 Author Share Posted November 11, 2020 yes that right. well i had this router for like 1,5 years and its been worked fine that way only stopped working like 2 months ago. i can still access xr500 interface using my phone but this isn't mobile compatible and i only can see menu really. if i cannot access XR500 interface that way, so how i am supposed to check my geo map to so who can i block ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11, 2020 Administrators Share Posted November 11, 2020 If it worked when you were directly connected to the hub instead of the XR then I don't know how that was possible without connecting to the remote management address. If you use DumaOS 3.0 beta on the XR then you can use the mobile app. As I said, either connect directly to the XR or enable remote management and connect using the address it gives you on that page from any devices connected to the hub. Link to comment Share on other sites More sharing options...
matt3usz Posted November 11, 2020 Author Share Posted November 11, 2020 well I have been requesting for 3.0 10000 times and I still haven't got it. the problem is that i have done factory reset and now I unable to set DDNS as it requires internet connection to get it set up. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 11, 2020 Administrators Share Posted November 11, 2020 It's been accessible for months in open beta: https://community.netgear.com/t5/Nighthawk-Pro-Gaming-DumaOS-3-0/bd-p/en-home-beta-npg-duma You have to complete the setup wizard before you get internet, then you can change that option. Link to comment Share on other sites More sharing options...
matt3usz Posted November 12, 2020 Author Share Posted November 12, 2020 thanks for that. however there are not enough options on the app. i would be nice if you guys could add some extra features like VPN manage option. also to set VPN ive got user name and password and two files TCP and UDP how do i upload this to the router ? Link to comment Share on other sites More sharing options...
matt3usz Posted November 12, 2020 Author Share Posted November 12, 2020 also to set VPN ive got user name and password and two files TCP and UDP how do i upload this to the router ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2020 Administrators Share Posted November 12, 2020 Are you referring to the DumaOS mobile app? How are you trying to access it remotely, connected from the router above the XR or when you're out of your home? Just use one of the files, copy the contents into the Advanced part of VPN Setup and enter your username/password. Link to comment Share on other sites More sharing options...
matt3usz Posted November 12, 2020 Author Share Posted November 12, 2020 46 minutes ago, matt3usz said: thanks for that. however there are not enough options on the app. i would be nice if you guys could add some extra features like VPN manage option. also to set VPN ive got user name and password and two files TCP and UDP how do i upload this to the router ? getting this when i have set VPN Link to comment Share on other sites More sharing options...
matt3usz Posted November 12, 2020 Author Share Posted November 12, 2020 32 minutes ago, Netduma Fraser said: Are you referring to the DumaOS mobile app? How are you trying to access it remotely, connected from the router above the XR or when you're out of your home? Just use one of the files, copy the contents into the Advanced part of VPN Setup and enter your username/password. Yes mobile app. all fine ive managed to connect to router using http://10.0.0.1 in my browser. Also i managed to connect through app as well. the only problem i have now is VPN, im unable to use it with xbox one ? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 12, 2020 Administrators Share Posted November 12, 2020 We will add more to the mobile app, it is in alpha at the moment so we'll add more over time. It looks like it is activated even after the error, can you verify if the Xbox is seeing another IP now? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.