Forlorn Posted November 6, 2020 Share Posted November 6, 2020 Hi can anyone help, after updating to the new firmware I can't access the dashboard anymore I have tried a reset but no joy is there a way of turning back the update. Please help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 6, 2020 Administrators Share Posted November 6, 2020 Hey, welcome to the forum! Sorry to hear you're having this issue. Just to be clear you went from .123 to .179? Does it still provide internet? Clear your browser cache/cookies and see if you can access then. Link to comment Share on other sites More sharing options...
Forlorn Posted November 6, 2020 Author Share Posted November 6, 2020 yes the internet is fine but i cant access the dashboard on my pc i can on my ipad but when i try to add the ps4 geofilter the screen darkens and the box to add it comes up but i cant press it any ideas Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 6, 2020 Administrators Share Posted November 6, 2020 Okay so you most likely do need to clear the cache/cookies on your web browser, if you do that does it work? Link to comment Share on other sites More sharing options...
Forlorn Posted November 6, 2020 Author Share Posted November 6, 2020 Hi that did the job thank you for your help Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted November 6, 2020 Administrators Share Posted November 6, 2020 Great to hear that, you're very welcome. I'll close this topic as it has been resolved. Feel free to open another if needed. Link to comment Share on other sites More sharing options...
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