Martin_C Posted November 5, 2020 Posted November 5, 2020 Hi, According to T&Cs page I need to post here to be referred to customer support for a replacement router. I've just recieved the router today and upon opening the box was very dissapointed to find two large melted ring shapes right on the top of it! I've attached a picture to show the marks. Bit sloppy on the QA side to be frank as it's very obvious. Could you please advise on how to return it for a replacement please? Thanks, Martin.
Administrators Netduma Fraser Posted November 5, 2020 Administrators Posted November 5, 2020 Hey, welcome to the forum! Sorry to hear that this has happened. As this has happened within 14 days you can email [email protected] and return it for any reason, so please ask for a replacement due to this and they'll get that sorted for you.
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