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Problem with new router - replacement required


Martin_C

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Hi,

According to T&Cs page I need to post here to be referred to customer support for a replacement router.

I've just recieved the router today and upon opening the box was very dissapointed to find two large melted ring shapes right on the top of it! I've attached a picture to show the marks.

Bit sloppy on the QA side to be frank as it's very obvious.

Could you please advise on how to return it for a replacement please?

Thanks,

Martin.

NDR2 Marks.jpg

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