therockstar84 Posted September 22, 2020 Share Posted September 22, 2020 I purchased an R2 and installed last Saturday. I have not had a single day where the internet is either dropping on my PS4 or laptop. Both are hardwired. My ISP is Spectrum and I have the 1GB package. Speed tests to the modem yield nearly the 1GB I'm paying for. However running connection tests/benchmark tests, I'm getting a 1/3 of that. Now that is only one issue, my biggest complaint is the internet constantly dropping daily especially during PS4 gaming. It's to the point where I have to reboot every couple of hours. I've tried moving the router to a different room away from the modem. I've contacted my ISP who states its the router as I have no issues with the Spectrum issued router. I've factory reset twice already as well, still no improvement. I went with this router because I own an R1 and I felt the R2 would work with my upgraded internet. Now I'm starting to regret the changes...any suggestions? Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted September 22, 2020 Administrators Share Posted September 22, 2020 Sorry to hear you're having this issue. We'll have a new firmware this week which should be more stable but I've sent you a PM, see if it works better then? We're working on getting Benchmark to report closer to actual speeds. Link to comment Share on other sites More sharing options...
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