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Received faulty product


tearex

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Posted

The Netduma r2 i received is not allowing me to go to the dumaos page, it only works through a wired connection no wifi and it was sent with a broken antenna. i sent out a support ticket before where they asked for pictures and since then i got no reply, so at this point i just want to return the product and need to know the steps to take to do so. 

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Posted

It's the weekend so you won't get a reply yet but they will respond on Monday and give you a replacement given that it is broken.

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