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Order just arrived but No router inside SMH!


StayFocused

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Posted

Ok, I placed an order for the netduma r2 a few days ago. Everything seemed to go well  as far as tracking and all. I get  the alert to my phone that it's arrived, rush outside to grab my box open it up and I noticed the cutout for the housing that the router sits in doesn't have a router in it. I'm like ??? Move it out the way and went through the rest of the box and It had everything except the actual router...just wow

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  • Administrators
Posted

Hey, welcome to the forum!

Wow very sorry to hear that, I'm not sure how we missed it. Please email [email protected] with your order number and a link to this topic and we'll get you a replacement sent out on Monday.

  • Administrators
Posted

Great to hear that and once again apologies for the missing router. As we've resolved this now I'll close the topic, feel free to open another if you have any questions/issues and we'll be happy to help.

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This topic is now archived and is closed to further replies.

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