Cannot connet to the R1

[Mike Jackson]

My original NetDUMA sat for a long while unplugged. We recently tried to use it again and while the lights are on, I get the beep sound when I plug it in,  my computer is not given an IP address. I had to manually give my computer an IP of 192.168.88.10/255.255.255.0 and I can not ping 192.168.88.1 but I can not get to the interface through the web browser. I have tried the reset button on the back without success. I see that there is a USB port on the side? can I manually load a firmware through the USB port and hopefully get the R1 back?

[Netduma Fraser]

Hey, welcome to the forum!

Could you follow this guide please and see if it allows you access? http://support.netduma.com/en/support/solutions/articles/16000022375-i-unticked-preserve-settings-when-upgrading-can-t-access-my-router-help

[Mike Jackson]

Didn't work. Also note that I had to manually assign an IP to my computer. But still could not connect to 192.168.1.1?

What is the usb port on the side for?

[Netduma Fraser]

What IP did you assign to your PC? It doesn't have a specific function so can just be used for powering devices but we would like to utilize this in the future.

[Mike Jackson]

I gave it a manual ip address of 192.168.1.10 and tried to connect to 192.168.1.1. Nothing.

I gave it a manual ip address of 192.168.88.10 and tried to connect to 192.168.88.1. Nothing.

Ran a port scan and see that port 22 is open. Is there a default ssh account that I can log into?

[Netduma Fraser]

No there isn't, I would suggest you email [email protected] with a link to this topic as they may have some more ideas/solutions.