Mulligan87 Posted April 24, 2020 Share Posted April 24, 2020 I'm starting to get a sense for these Netgear routers. I'm not sure what the deal is, but I think it's all related to this clunky firmware, "gaming" label applied to everything... I just want a router that will give me a stable connection across my 900 sq ft home (1800 if you add the basement), provide as close to 100% of the bandwidth I purchase from Spectrum, which is currently 400 mbs (I am considering purchasing the 1 gbs or gig service), and not need to be reset daily. By reset, I mean that the router just stops sending out an ethernet signal to all devices on my network, both wired and wireless. Why are you resetting the router so much? As stated above, I have to go downstairs and reset the router for 30 seconds almost daily because it stops providing internet access to every device on the network at the same time. What specific issues are you having? I try to use the correct term as per the industry; the router just drops ethernet access to everything, and I can't figure out why. Are you restoring from a backup every time you reset? I have never restored the router from a backup; I literally just depress the button on the back, leave it that way for 30 seconds, then press it again. It then provides my 7 wired devices internet access and gives all my wireless devices (11) internet access as well. My network map: Spectrum's Docsis 3.1 modem > XR500 > Netgear 8-port hub (upgrading to a 16 soon just for expandability) > Wired devices: 2 Windows PCs, 2 LG TVs, 2 Apple TVs, 1 Brother printer > Wireless devices: 2 iPhone XRs, 2 Windows laptops, 2 iPads, 2 Apple watches, 1 Roomba, 1 garage opener, 1 LG dishwasher (this is a new device; only 2-days old and may not stay on the network. Routers were never designed to require constant turning off and on again, or constant resetting via a little reset hole. I am currently running the most recent firmware as well. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 25, 2020 Administrators Share Posted April 25, 2020 So it happens once per day? Does it happen at the same time every day? Go to Settings > Monitoring > Connection Status, does the DHCP lease obtained/expired match up with when you'd need to reset it? Link to comment Share on other sites More sharing options...
Guest Killhippie Posted April 25, 2020 Share Posted April 25, 2020 On 4/24/2020 at 4:36 AM, Mulligan87 said: I'm starting to get a sense for these Netgear routers. I'm not sure what the deal is, but I think it's all related to this clunky firmware, "gaming" label applied to everything... I just want a router that will give me a stable connection across my 900 sq ft home (1800 if you add the basement), provide as close to 100% of the bandwidth I purchase from Spectrum, which is currently 400 mbs (I am considering purchasing the 1 gbs or gig service), and not need to be reset daily. By reset, I mean that the router just stops sending out an ethernet signal to all devices on my network, both wired and wireless. Why are you resetting the router so much? As stated above, I have to go downstairs and reset the router for 30 seconds almost daily because it stops providing internet access to every device on the network at the same time. What specific issues are you having? I try to use the correct term as per the industry; the router just drops ethernet access to everything, and I can't figure out why. Are you restoring from a backup every time you reset? I have never restored the router from a backup; I literally just depress the button on the back, leave it that way for 30 seconds, then press it again. It then provides my 7 wired devices internet access and gives all my wireless devices (11) internet access as well. My network map: Spectrum's Docsis 3.1 modem > XR500 > Netgear 8-port hub (upgrading to a 16 soon just for expandability) > Wired devices: 2 Windows PCs, 2 LG TVs, 2 Apple TVs, 1 Brother printer > Wireless devices: 2 iPhone XRs, 2 Windows laptops, 2 iPads, 2 Apple watches, 1 Roomba, 1 garage opener, 1 LG dishwasher (this is a new device; only 2-days old and may not stay on the network. Routers were never designed to require constant turning off and on again, or constant resetting via a little reset hole. I am currently running the most recent firmware as well. My current router will cover over 2500sq.ft and has been up for about 50 days now, tbh are you gaming a lot? If not there is no real point in buying a gaming specific router. As mentioned if you do a factory reset don't use a config file to restore. Always set up manually. Also in internet settings make timeout is set to 0 and the mode is always on. Link to comment Share on other sites More sharing options...
Mulligan87 Posted April 26, 2020 Author Share Posted April 26, 2020 It has been stable for more than 24 hours now, but I have recently made my network look like the stats that I listed above. Before, nothing was wired, so maybe I just overloaded the network having so many thing wireless. I was hitting 400 mbs down whether I was wired or not on every modern device, and I don't like wires, so it made sense to me to just make everything wireless. If I have stabilized my network, maybe I don't need a new router now. As far as gaming, I have never gamed much, not since my marriage in 2013 anyway, so this router is probably overkill. I do have a need for more than a standard router though. I recently purchased a 16-port hub to replace my 8-port because it is now full. Well, one port is shorted out it appears. When I plug a known-good patch cable into the 2nd port, it and the rest of the ports all stop blinking. The first port is occupied by the patch cable coming from the router. So, I think I ruined that 2nd port by plugging in a bad patch cable. I recently started making my own cables after buying a kit. I think I messed up a patch cable with my crimper, leaving a patch cable in a state where it would destroy any port plugged into it. Every cable in the network is now Cat 6. Link to comment Share on other sites More sharing options...
Guest Killhippie Posted April 26, 2020 Share Posted April 26, 2020 3 hours ago, Mulligan87 said: It has been stable for more than 24 hours now, but I have recently made my network look like the stats that I listed above. Before, nothing was wired, so maybe I just overloaded the network having so many thing wireless. I was hitting 400 mbs down whether I was wired or not on every modern device, and I don't like wires, so it made sense to me to just make everything wireless. If I have stabilized my network, maybe I don't need a new router now. As far as gaming, I have never gamed much, not since my marriage in 2013 anyway, so this router is probably overkill. I do have a need for more than a standard router though. I recently purchased a 16-port hub to replace my 8-port because it is now full. Well, one port is shorted out it appears. When I plug a known-good patch cable into the 2nd port, it and the rest of the ports all stop blinking. The first port is occupied by the patch cable coming from the router. So, I think I ruined that 2nd port by plugging in a bad patch cable. I recently started making my own cables after buying a kit. I think I messed up a patch cable with my crimper, leaving a patch cable in a state where it would destroy any port plugged into it. Every cable in the network is now Cat 6. Most routers can cope with up to 250 devices, a router like the R9000 might have suited your needs more than a gaming router, or the R7800 which is a great AC wave 2 router and in fact has the same hardware pretty much as the XR500 without the Netduma overlay and uses streamboost as QoS which works well with IPv6 and with no slowdowns, it also has a great Netgear fork on smallnetbuilders from Voxel with loads of add ons in a very active community so its kept really up to date code wise, far more so than any other router from Netgear, apart from Asus routers of course running Merlins firmware. Link to comment Share on other sites More sharing options...
Mulligan87 Posted April 26, 2020 Author Share Posted April 26, 2020 This router was $250 and is less than 6 months old. Really unfortunate to buy a new router so soon. My 2 laptops and desktops have AX capabilities, so maybe an AX router is better? My speed isn't 1gb though, only 400, but I can go to 1gb at any time. Not that I need to. At most, we only have 2 separate 4K streams running at once. (we have no children) Link to comment Share on other sites More sharing options...
Guest Killhippie Posted April 26, 2020 Share Posted April 26, 2020 1 hour ago, Mulligan87 said: This router was $250 and is less than 6 months old. Really unfortunate to buy a new router so soon. My 2 laptops and desktops have AX capabilities, so maybe an AX router is better? My speed isn't 1gb though, only 400, but I can go to 1gb at any time. Not that I need to. At most, we only have 2 separate 4K streams running at once. (we have no children) AX is a gamble right now, I was given a RAX120 to bug test and it flies I also beta tested the RAX120 in late 2018 when the hardware was pretty much Alpha really., Data rates are very fast even to AC devices, 685Mbps on 5Ghz thoiugh three walls ((brick) with ease and amazing coverage and stability. I would however wait till the end of the year when 6Ghz gets put onto AX routers then buy. AX is the future of Wi-Fi and routers going forward, I'm more than happy with the RAX120 but i would wait as I said if i were going to buy. PMF is one nice feature of AX devices like the RAX120 and is lacking in many Netgear routers like the XR500. ' Wi-Fi CERTIFIED WPA2™ with Protected Management Frames and Wi-Fi CERTIFIED WPA3™ provide protection for unicast and multicast management action frames. Unicast management action frames are protected from both eavesdropping and forging, and multicast management action frames are protected from forging. Wi-Fi CERTIFIED™ ac, WPA3™, Passpoint®, Wi-Fi Agile Multiband™ and Wi-Fi Optimized Connectivity™ devices require Protected Management Frames. They augment privacy protections already in place for data frames with mechanisms to improve the resiliency of mission-critical networks.' Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 26, 2020 Administrators Share Posted April 26, 2020 Glad to hear it seems to be working now, do keep us updated if it happens again. Link to comment Share on other sites More sharing options...
Mulligan87 Posted April 30, 2020 Author Share Posted April 30, 2020 How accurate should the network map be woth this router? There are three or four wired devices that are currently on, in use, yet do not show up under the LAN. My network's map looks like this: Modem > WAN > Router > LAN = 3/6 devices show. One port has been shorted out and one port is from the router to the hub. Installing a new 16-port hub this weekend. 2.4GHz = one blocked device I can't delete from the map... 5GHz = several devices, basically ally the laptops, phones, and tablets Offline = several devices, but three keep showing up that I have removed from the network completely by turning their wifi off in favor of their wired connection. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 30, 2020 Administrators Share Posted April 30, 2020 If you do a reboot of the router, that should allow you to delete the device, does that also then show the devices on the correct branches? Link to comment Share on other sites More sharing options...
Mulligan87 Posted April 30, 2020 Author Share Posted April 30, 2020 I'm going to do a factory reset this afternoon; wife is having a lot of problems. My hub might be bad too, the one with the shorted-out port. I made my own patch cables, but I will retest them. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 30, 2020 Administrators Share Posted April 30, 2020 Okay let us know how you get on. Link to comment Share on other sites More sharing options...
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