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I keep connecting to this server


Infoseye

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Posted

For the past 5 days have been connecting to servers in the states.

I have double checked my settings my home location is UK/London, but connect to server in the states.

 

Please how do I fix this? I have flushed cloud multiple times even factory reset my netduma but still the same at this point it's frustrating has I'm not getting good games anymore.

Console PS4

IMG_20200121_205519.jpg

  • Administrators
Posted

What game are you playing? Hard to tell from the picture but the US host, does it have a dashed circle or a solid circle?

Posted

Call of duty Blackops 4 on PS4, it has a solid circle and I noticed I dont get the authentication server in Ireland anymore like I normally do.

So basically when I boot up the game at the start menu that says connecting, normally I see the server in ireland which is normal but not its the same server in the states and I cant ban it.

  • Administrators
Posted

As it's a solid circle that means we've probably whitelisted that unless you've added it yourself so that could be a different authentication server being used. The screenshot there was that when you were actually playing? Could you provide the domain name of that server please?

Posted

I did not white list it even if I did by chance I factory reset it.

No server or host on allow or deny list, as you can see on the screen shot.

I can't view the domain because each time I ping it it just spins forever :(

IMG_20200121_231532.jpg

Posted

Yes its on PC, so basically on connecting to server(B04 loading screen I get theat server with solid ring around it), then I get mostly host around me when when its a server its the Texas server :(

  • Administrators
Posted

Okay that's fine then, the US server is acting as an authentication server and the one in Europe is your actual game server so looks to be working as expected.

Posted

But it was never this way, europe was always my authentication server since day of using netduma. If thats the case how do I change to back to europe please

  • Administrators
Posted

We don't control what server they use for authentication and they can change this at any time which it seems like they might have done now. It has absolutely no bearing on your game performance as you're still connecting to that local server. It will not adversely affect you.

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