GManuel5 Posted July 13, 2015 Posted July 13, 2015 Hi I recently received an email saying that my order has been dispatched but there's no tracking id. I searched in the forums to solved the problem and saw that it's a bug.Could someone help me get my tracking id. Thanks! btw my order number is #3438
Administrators Netduma Fraser Posted July 13, 2015 Administrators Posted July 13, 2015 Hey sorry about that, your tracking is LB312917291GB and you can track it by looking here http://netduma.com/support/faqs/how-do-i-track-my-order-who-will-deliver-my-order/don't worry if it hasn't updated, it can take a bit of time to do so. I can see on our system that it has been sent out
GManuel5 Posted July 13, 2015 Author Posted July 13, 2015 That's great!!! thanks Fraser very much appreciated.
GManuel5 Posted July 13, 2015 Author Posted July 13, 2015 this is shipped with USPS? USPS site doesn't recognize the tracking number.
Administrators Netduma Fraser Posted July 13, 2015 Administrators Posted July 13, 2015 As I said it can take a bit of time to update, it was sent out from us from either Royal Mail or DHL and then will be passed to your countries postal service. I'll double check the tracking just to be sure.
Administrators Netduma Fraser Posted July 13, 2015 Administrators Posted July 13, 2015 Okay it is the right tracking, it should update by tonight
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