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No tracking id


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Hi I recently received an email saying that my order has been dispatched but there's no tracking id. I searched in the forums to solved the problem and saw that it's a bug.Could someone help me get my tracking id. Thanks! btw my order number is #3438

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Hey sorry about that, your tracking is LB312917291GB and you can track it by looking here http://netduma.com/support/faqs/how-do-i-track-my-order-who-will-deliver-my-order/don't worry if it hasn't updated, it can take a bit of time to do so. I can see on our system that it has been sent out :) 

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As I said it can take a bit of time to update, it was sent out from us from either Royal Mail or DHL and then will be passed to your countries postal service. I'll double check the tracking just to be sure.

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