SirJtv Posted January 21, 2019 Share Posted January 21, 2019 I am running 1.03.6h, which according to the email was fine to upgrade from. I selected the download file, made sure that preserve settings and check version were checked like stated. Once I hit upgrade the lines look to be loading under the Upgrade button but after a few seconds "Upgrade failed: with exitcode 1" appears in a red box. Not sure what I did wrong, could this be a bad download file? Image attached for reference. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 21, 2019 Netduma Staff Share Posted January 21, 2019 4 hours ago, SirJtv said: I am running 1.03.6h, which according to the email was fine to upgrade from. I selected the download file, made sure that preserve settings and check version were checked like stated. Once I hit upgrade the lines look to be loading under the Upgrade button but after a few seconds "Upgrade failed: with exitcode 1" appears in a red box. Not sure what I did wrong, could this be a bad download file? Image attached for reference. Hi, welcome to the forum! Not to worry, we had a couple of cases of this error code. It's easy to get past, just takes perseverance! First thing to do would probably be to factory reset the router. I'd be surprised if you can't upgrade after that - the only other thing I can think would be a corrupt file, so try downloading a different one. If it doesn't work then, make sure to let us know and we'll go further Link to comment Share on other sites More sharing options...
SirJtv Posted January 21, 2019 Author Share Posted January 21, 2019 1 hour ago, Netduma Jack said: Hi, welcome to the forum! Not to worry, we had a couple of cases of this error code. It's easy to get past, just takes perseverance! First thing to do would probably be to factory reset the router. I'd be surprised if you can't upgrade after that - the only other thing I can think would be a corrupt file, so try downloading a different one. If it doesn't work then, make sure to let us know and we'll go further Thanks Jack, restoring to factory allowed me to upgrade. I apologize if I made a duplicate topic on the subject. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Jack Posted January 21, 2019 Netduma Staff Share Posted January 21, 2019 1 hour ago, SirJtv said: Thanks Jack, restoring to factory allowed me to upgrade. I apologize if I made a duplicate topic on the subject. Ah good stuff, I thought that'd work. I hope you enjoy DumaOS if there's anything else I can do for you just let me know! Link to comment Share on other sites More sharing options...
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