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Our official support time is 10am - 6pm GMT/BST Monday - Friday. We will be slower to respond outside of these times but will endeavour to respond to all posts as quickly as we can. 

 

We take customer support extremely seriously, if you have an issue please post in our support forum. We have a fantastic community who can help with most issues when we are not available. Otherwise please follow this link for further help http://wiki.netduma.com/doku.php?id=need_help

 

Any support questions that we receive on Twitter be that on @netduma or staff's personal twitter accounts will be directed back here as we can better help resolve your issue on the forum.

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