tmarch Posted June 21, 2015 Share Posted June 21, 2015 Hello everyone, I just recently purchase the netduma router and went with the simple installation and it only worked for one day. The geofilter now will not work, it keep on connecting me with severs in Washington state when I live i middle Tennessee, it doesn't filter at all, I've read all post and went though all the 1,2,3, steps in the post that listed on the forum. Oh yeah by the way the only way I got it to work that one time I had to reset it back to the factory settings but the next day I noticed that my Xbox one had been disabled when I went back to the Geofilter to review the settings. Do anyone out there in Netduma land have a new trick? What causes the geofilter to quit working? This is a good product, I've seen what it can do first hand, I though this was easy as plug and play? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 HI Tmarch, welcome to the forums Was this the guide that you used? If it wasn't then can you go through that and make sure you have done everything in it. If you've already done that, can you take a screen shot of the GeoFilter. We need to see the very top of the GeoFilter page and also the options above the map so you might have to do it in two screen shots. With that information we can see what the issue is But first if you haven't already try the steps in the link. And also, can you make sure you've added the Xbox to the GeoFilter correcty. Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 Thanks for the response, I got the screenshots but i'm new to this, I don't know how to get them to the post. I have a older pc running vista. Sorry! If possible i can email them what i see in the prompt. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 Do you know where I can get a free screen shot software? Sure, try Gyazo There are also some instructions here on taking screen shots. Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 You need to enable the device The button should say 'Disable'. This means that it is enabled. Once you do this you should stop connecting to hosts outside of the GeoFilter although ping assist may let a few in. Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 Now it won't let me connect to any games. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 So your not connecting to hosts outside of your GeoFilter anymore? Make the GeoFilter as small as possible and then press the snap button twice to set it to the most optimum distance. See how long it takes to find games then You may fine it useful to look at this guide to get the right settings for the GeoFilter for the game that you play. Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 I unticked strict mode and now its finding games? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 That is because it is letting you connect to servers that are outside the range of the GeoFilter. You will find games faster like this but they might not have such good pings Link to comment Share on other sites More sharing options...
tmarch Posted June 21, 2015 Author Share Posted June 21, 2015 Its working now, I love u Mannnn............ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 21, 2015 Netduma Staff Share Posted June 21, 2015 Awesome! As the problem is solved, I'm going to close this thread I you need anymore help then please make a new thread. Link to comment Share on other sites More sharing options...
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