xr500 disconnections

[Belbs]

Hi Duma army.

 

I have been having a few problems involving disconnections with the xr500 since updating to firmware .22. These disconnections will last for about 1-2 seconds then reconnects. During cod:ww2 it will completely disconnect me from the server and back to lobby but when playing PUBG it will say lag detected for 1-2 seconds then its fine. I have tried the factory reset like i always do even when i had the R1 but with no success. Is this a know issue and if so do you know when the next firmware will be available?

 

Thank you 

[Netduma Fraser]

Hey, welcome to the forum!

 

Do you see anything blocked on the Geo-Filter when this happens? Either way disable the Geo-Filter and see if it continues.

 

Is this on WiFi or ethernet or both and is it all devices?

[Belbs]

Hi Fraser.

 

Geo-filter is on spectating mode so is not active.

 

It happens on all devices for about 1-2 seconds and it will happen about 1-4 times a day. Never had this problem on .10 should i go back to that firmware?

 

I would gladly send you the logs on here if you are intested.

[Netduma Fraser]

Interesting, if you could show the logs that would be helpful thanks. I'll send a PM so you can reply with it there.

 

Have you changed the DHCP lease time at all? Do the disconnects happen at certain times everyday or does it appear to be random?

[Belbs]

PM sent.

 

I believe it seems to be random.

[Netduma Fraser]

Thanks, I'll take a look. Would recommend going back to the firmware that works for you for now

[Belbs]

Hi Fraser.

 

Still having disconnections and sent you a PM.

[Netduma Fraser]

Hi Fraser.

 

Still having disconnections and sent you a PM.

 

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