Argonaut Posted June 27, 2018 Share Posted June 27, 2018 Hi, I've been using the HMA VPN client on my new XR500 over the last couple of weeks. It been really useful for fixing latency issues I've been having for online games, on occasion. Today I rebooted my router and, upon going to active the VPN, I discovered that the drop-down menu is now unpopulated, just an empty white box. Same for Country and for City (though I guess that is to be expected, with no service selected). The VPN had been fine before the reboot, as I had switched it on earlier in the day (it was off when I rebooted though). Interestingly, my username is still active in the username field but my password has also disappeared. Any ideas what's happened or how I might fix it? Cheers! Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 27, 2018 Administrators Share Posted June 27, 2018 Hey, welcome to the forum! Have you enabled it before trying to select the provider? What browser are you using to access the interface? Link to comment Share on other sites More sharing options...
Argonaut Posted June 27, 2018 Author Share Posted June 27, 2018 Weirdly, I just went back in to check again(via Chrome), having seen your reply Fraser - and the option has now reappeared, complete with my password once more! I hadn't done anything different, the Enable VPN Client was checked previously and no go. Could it be just slow at loading that part of the OS? Who knows, at least its working again! Thanks, and sorry to waste your time Frazer. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted June 27, 2018 Administrators Share Posted June 27, 2018 Yes thats possible, not sure what the cause was but glad it's resolved! I'll close this topic now. Link to comment Share on other sites More sharing options...
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