Submitted support request but no response after 6 days

[Nighthawk Pro Gaming]

Hi guys, I submitted a support request about a week ago for an issue I'm having with my XR500 but I have yet to hear anything back.  Is this normal?  I'm still in the 90-day support window.  Does anybody have an email address or phone number I could use to follow up?  Thanks.

 

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[thegaurdian1]

 

Hi guys, I submitted a support request about a week ago for an issue I'm having with my XR500 but I have yet to hear anything back.  Is this normal?  I'm still in the 90-day support window.  Does anybody have an email address or phone number I could use to follow up?  Thanks.

 

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Good luck.