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Netduma R1 randomly turns off


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My netduma R1 keeps randomly booting me offline and i need to reboot it 3 or 4 times to fix it? it has been happening all week atleast once a day and i can't find a fix.

 

There is no problem with the Ethernet cable that supplies my internet to my netduma i have checked. I haven't changed any settings in about 2 weeks either 

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  • Netduma Staff

Hi, welcome to the forum! Is this WiFi or wireless dropping out? If it's WiFi try out this guide: http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out-

 

It could be that something's changed on your line or in your area, in which case switching channel could do the trick. Let me know if that guide helps :)

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  • 3 weeks later...
  • Netduma Staff

So you've tried new cables? It could be a faulty Ethernet port, so try connecting your device to a different Netduma port and see if that was the issue. Also check if you get these dropouts connected directly to your modem.

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