1turkvs1000europeople Posted April 20, 2018 Share Posted April 20, 2018 i buy today xr500 i wait 3 month this router coming turkey , and i today buy , i setup , firmwire update , i have settings no problem. 2 hour later xr500 dont work closed , this why ? , i change power point and not work ! i test adapter no problem adapter is work ! help me pls Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2018 Administrators Share Posted April 20, 2018 Hey, welcome to the forum! You'll have to be more specific before we're able to help you. What exactly is not working? I've also moved this to the support forum. Link to comment Share on other sites More sharing options...
1turkvs1000europeople Posted April 20, 2018 Author Share Posted April 20, 2018 Hey, welcome to the forum! You'll have to be more specific before we're able to help you. What exactly is not working? I've also moved this to the support forum. thanks i geo filter settings , screen and router closed , now not open Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2018 Administrators Share Posted April 20, 2018 I'm still not sure I understand can you include screenshots? Also if you'd like to speak in Turkish I can Google Translate it. Link to comment Share on other sites More sharing options...
1turkvs1000europeople Posted April 20, 2018 Author Share Posted April 20, 2018 I'm still not sure I understand can you include screenshots? Also if you'd like to speak in Turkish I can Google Translate it. sorry my english bad , not work router , not coming routerlogin.net screen , not network connection , not power Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 20, 2018 Administrators Share Posted April 20, 2018 Is the LED power light on? If so hold the reset button in the back for 20-30 seconds. Then wait 30 seconds and try to access it Link to comment Share on other sites More sharing options...
1turkvs1000europeople Posted April 21, 2018 Author Share Posted April 21, 2018 Is the LED power light on? If so hold the reset button in the back for 20-30 seconds. Then wait 30 seconds and try to access it not ıs the led power light on , but i test adapter work , Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted April 21, 2018 Administrators Share Posted April 21, 2018 Okay if it was working before its possible a power surge damaged the router. Please login here: http://support.netgear.com/and call the 24/7 support number and they'll either be able to help you resolve it or sort out a replacement if it is faulty. Link to comment Share on other sites More sharing options...
1turkvs1000europeople Posted April 21, 2018 Author Share Posted April 21, 2018 Okay if it was working before its possible a power surge damaged the router. Please login here: http://support.netgear.com/and call the 24/7 support number and they'll either be able to help you resolve it or sort out a replacement if it is faulty. thank you Link to comment Share on other sites More sharing options...
1turkvs1000europeople Posted April 27, 2018 Author Share Posted April 27, 2018 Thanks my new XR500 coming this good work , i like XR500 very best gaming router ! Link to comment Share on other sites More sharing options...
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