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Forced to used default SSID/password


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I got nighthawk gaming router a couple of weeks ago. Initial setup using the wizard is fine but trying to customize the SSID and/or password causes it to block all internet communications. Doing a factory reset and going through the wizard, leaving the default SSID and password works every time. Change either one and locks up again.

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I got nighthawk gaming router a couple of weeks ago. Initial setup using the wizard is fine but trying to customize the SSID and/or password causes it to block all internet communications. Doing a factory reset and going through the wizard, leaving the default SSID and password works every time. Change either one and locks up again.

 

Hi and welcome to the forum. Could you contact Netgear support here: https://www.netgear.com/support/contact.aspx

 

This sounds like a Netgear firmware issue which is why we suggest contacting them instead of us 

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