JustStany Posted May 29, 2015 Share Posted May 29, 2015 Bonjour , j'ai connecté mon Netduma à mon PC et à ma Xbox. Tout marche bien sur mon PC mais sur ma xbox , dans les paramètres il est écrit que ma xbox est bien connectée à mon routeur mais quand j'essaye de me connecter aux serveurs Advanced Warfare ou bien EA sports ça me met : impossible de se connecter aux serveurs actuellement. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 Hi, You may have to post in English if you want Netduma tech support team. Can you disable the Geo-Filter and see if you can connect? Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 did i disable it ? http://gyazo.com/b6d3f34058227c2586ae8fa5b111135a and also that is my device manager http://gyazo.com/fe874fa3e385e797b1db3e374bfac4fc Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 Yes its disabled now, can you access the game? Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 still no :/ Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 The xbox says it has Internet, is it wired or wifi? Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 wired http://gyazo.com/7bc466aa6c674c7589c76e1a2d2c03ca and when i go in settings on my xbox and i test online connexion it says that everything is perfect Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 Erm what error do you see on the game? Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 "the call of duty advanced warfare service is not available at this time , try later" but that's not because servers are down , nobody else have it. And i've got the same problems for EA Sports service Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 on the other router you have make sure all port forwarding rules are removed. Also if there is DMZ remove it for now. Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 I had a DMZ , i disabled it but still can't connect... Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 I think you must have port forwarding on the other router. Please delete all rules on that router. Make sure there is no port forwarding on the Netduma either Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 http://gyazo.com/567b8459e9f6131860be451f973a3485and http://gyazo.com/15291de44380f342619ad751f67d101c Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 Could you delete the phone rule please. Also what do you have in "Settings > UPnP" Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 on netduma http://gyazo.com/94f2f9c34b4694ac4e98fcd2dddd829b on my modem http://gyazo.com/2c2ce9e34c50a22f0fc59d92a361abef Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 should i disable upnp on my netduma ? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 29, 2015 Netduma Staff Share Posted May 29, 2015 If you plug into your other modem can you get on the game? Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 I think I know what it is. Goto Settings > LAN and disable IPV6 then click apply Settings > WAN and disable IPV6 then click apply Settings > Misc and untick link local IPV6 Does that work Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 that's what i've got now : http://gyazo.com/5ea6805365e3305e8d332ad1dcff1e2e/ http://gyazo.com/50047d76425bbb75e37dd8379e78a660 / http://gyazo.com/9ea814dd367efc5a116a649ce49f4da5 and i can't even connect my xbox to the Netduma anymore and yeah Crossy i've just connected my xbox to my modem and it works Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 29, 2015 Netduma Staff Share Posted May 29, 2015 Do you have a static IP set up on the Xbox? Actually, can you post a screen shot of the DHCP settings on the Xbox please Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 http://gyazo.com/3433101ffaf2cc3fe048455e20e409e3 Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted May 29, 2015 Netduma Staff Share Posted May 29, 2015 http://gyazo.com/3433101ffaf2cc3fe048455e20e409e3 Ok, is that while connected to the Netduma? If it is, then there's your problem (and I will explain how to fix once you've confirmed), if it isn't connected to the Netduma at the time of the screen shot can you connect it to the Netduma then re-take the screen shot please. Link to comment Share on other sites More sharing options...
Administrators Netduma Iain Posted May 29, 2015 Administrators Share Posted May 29, 2015 Yes can you restart the xbox now that you've done the changes Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 i was connected to my other modem during the screen ^^ And i've already restarted it Iain Let me 2 minutes i'm taking a screen when connected to the netduma Link to comment Share on other sites More sharing options...
JustStany Posted May 29, 2015 Author Share Posted May 29, 2015 i link it to my netduma and the DHCP are the sames that on the screens with my other modems Link to comment Share on other sites More sharing options...
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