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Question regarding Halo 5 profile/geo filtering


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Hi Netduma team, new user here.  I was curious about how the saved Halo 5 service differs from the Xbox Live service in the Geo-Filtering page.  I assume both are actually doing the same thing - just filtering based off port 3074 traffic or is the Halo 5 specific one doing something extra?  Also - why is there not an option to:

 

1) reset the Geo-filtering page entirely without having to factory reset the device?  it seems like some of the images get stuck and flickering at times as if they are logged somewhere in the database but not actually doing any traffic

 

2) whitelist a datacenter?  Obviously H5 runs off Azure so if I connect to a particular server at a datacenter why can I whitelist that specific one.  I ask because I seem to get different quality servers at the same geo-located datacenter.  I'm wanting to whitelist the ones that actually perform well and ignore the others.  with geo-fitler i only seem to be able to do this by physical location on the map since "Servers" do not have the "update" options and apparently are not saved anywhere.

 

Thanks for all your hard work NetDuma team.

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Hey, welcome to the forum!

 

I can't quite remember the reason the point of using the Halo 5 over Xbl service but they include the same ports. You should in theory be able to use the XBL service also. 

 

1. If you've definitely been disconnected for over 2 minutes and using Google Chrome then you should be able to hard refresh the page Ctrl + F5 to make them disappear.

 

2. We don't allow you to deny/allow a dedicated server permanently as it could ruin your gaming experience. You can however temporarily ban the ones in that cluster that don't perform well. We can look into this a bit further for DumaOS.

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Hey, welcome to the forum!

 

I can't quite remember the reason the point of using the Halo 5 over Xbl service but they include the same ports. You should in theory be able to use the XBL service also. 

 

1. If you've definitely been disconnected for over 2 minutes and using Google Chrome then you should be able to hard refresh the page Ctrl + F5 to make them disappear.

 

2. We don't allow you to deny/allow a dedicated server permanently as it could ruin your gaming experience. You can however temporarily ban the ones in that cluster that don't perform well. We can look into this a bit further for DumaOS.

Thanks Fraser.  Do you recall what ports you have defined for the Xbox Live or Halo 5 service option?  I ask because if I try to manually setup a service over port 3074 the geo-filter does not work so I'm curious if you are using a different service port, or maybe a grouping.  Is there an easy way for you to check?

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