ware Posted January 14, 2017 Share Posted January 14, 2017 Hello All, We just bought a Netduma Router from Netduma Limited on Amazon. The router has all the netduma logos and info. and even came in a Netduma box. We go to use the router and is doesn't have the Netduma interface on it. As far as we can tell. However it does have Mikrotik Firmware on it. Way to advanced for anyone in my house to even use or manipulate in any fashion. Looking for some advice on how to either get Netduma firmware or assistance to resolve the issue. We do plan on getting in touch with the Company who sold us the device. We know that is a option. just hoping for something faster than sending it back and waiting for another one to arrive. Thanks Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 14, 2017 Administrators Share Posted January 14, 2017 Hello, sorry to hear that! Please email [email protected] and we will arrange a replacement ASAP. Link to comment Share on other sites More sharing options...
ware Posted January 14, 2017 Author Share Posted January 14, 2017 Fraser, Thanks for the response. You have already email me back @[email protected]. I will get that information to you shortly. Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted January 15, 2017 Administrators Share Posted January 15, 2017 Great to hear that, we'll get you sorted! Link to comment Share on other sites More sharing options...
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