king kong louie Posted December 2, 2016 Share Posted December 2, 2016 Just got my netduma and I'm not sure if I got a bad one or if its something else. My netduma randomly disconnects from the internet. I ran a couple of test to see if it was my Comcast router/modem and it still had internet while the netduma did not. Times/dates available: tomorrow morning Link to comment Share on other sites More sharing options...
Administrators Netduma Fraser Posted December 4, 2016 Administrators Share Posted December 4, 2016 Hey, welcome to the forum! 1 on 1's are after all normal support suggestions don't work. Otherwise I'd be inundated with 1 on 1's. I've moved this to General Support. Is this occurring on wireless devices or wired devices? If WiFi follow this guide: http://support.netduma.com/support/solutions/articles/16000022405-why-does-the-netduma-wifi-keep-dropping-out- If wired please try different ethernet cables connected the wired devices and also the one connecting your R1 to the hub. Link to comment Share on other sites More sharing options...
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