eddedre Posted November 27, 2016 Posted November 27, 2016 What firmware version are you on? 1.03.6h What speeds do you get from multiple speed tests? 954 down/954 up What is your current setup? ISP -> R1 -> Wired PC What is your specific issue? When I plug my wired PC into Port #4 it does not get a connection. If I use that same cable and plug it into any other port it works fine. Any other information (such as settings you may have previously tried). When I plug the cable into port #4 the LED light indicator does not light up as well. I have tried different cables as well and all have the same results where the port does not work.
Administrators Netduma Fraser Posted November 28, 2016 Administrators Posted November 28, 2016 Hey, welcome to the forum! I believe I responded to you on Twitter to let you know to email us at [email protected] and we can provide a replacement.
eddedre Posted November 30, 2016 Author Posted November 30, 2016 You did, The replacement is already on its way! Thank you. You can resolve the thread.
Administrators Netduma Fraser Posted November 30, 2016 Administrators Posted November 30, 2016 Great to hear that!
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