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netduma + cm500


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Posted

Hello,
I'm having a little bit of trouble with the hardware. My response time of 8.8.8.8 connected directly to my modem (just a modem not a combo) I get below 50 ms responses but once i connect the netduma my ping spikes up to 60+ms when I ping 8.8.8.8 and I get "bad" every time I test out my conection in the Duma. 
I took out the Duma connected my airport express to run the same tests and my ping is below 50 ms
I have cable not dsl not sure why when i connect the Duma my ping just spikes. 
Please let me know when you guys can set a 1v1 to try and get this sorted out. 
Thanks.

  • Administrators
Posted

Can you please try a new ethernet cable connecting the duma to the modem. Also can you test other servers and see if you get the same readings across all 3 please

Posted

i did. it went down but not to its original 30-35ms meh :/

i dont get "bad" when i run diagnosis on the duma now i get "ok" should be getting it to read "good"

i test out 8.8.8.8 because that what your router uses to test so...

another thing.. changing the dns on the router makes absolutely no difference whatsoever. :(

  • Administrators
Posted

What about testing other servers? As it could just be that one that is causing issues.

 

DNS will not make much of a difference thats why I never particularly recommend it

  • Administrators
Posted

That means you don't have internet access at the time or that you weren't able to contact our cloud server at that time. Try again and see if you get that error again.

Posted

really? lol...

 

I've tried that why else would i post it on here ... lol

 

my internet connection is just fine just the cloud setting not working all i did was change the dns thats it. 

 

I've got my own isp dns and a public one. 

Posted

Factory reset. You obviously typed in something. Netduma doesn't like. Simple. Try same Shit again. Troubleshoot. U Wanna change settings. Obviously changed something. I've done this with adding ports. Netduma goes to a crawl, factory reset fixes. Trial n error man. Don't change things if you don't understand networking. Hopefully figure it out.

Posted

Factory reset. You obviously typed in something. Netduma doesn't like. Simple. Try same Shit again. Troubleshoot. U Wanna change settings. Obviously changed something. I've done this with adding ports. Netduma goes to a crawl, factory reset fixes. Trial n error man. Don't change things if you don't understand networking. Hopefully figure it out

 

LOOL k dude hop off my shit first of all.... are u a tech support specialist for netduma ? THEN STFU i dont need your shitty input.. keep all stupidity to yourself... thanks.

Posted

i dont know who this person is fraser... no reason for him to come in and start talking non sense. 

 

anyways.

 

i changed back and it let me see the cloud settings right...but why can't i use my own dns settings? I've already input those numbers on all my devices. 

reason i changed it is because i get better trace route and response time. 

 

can you please explain to me the difference between having your own and using the routers dns ?

thank you.

  • Administrators
Posted

What DNS IPs were you using? I will check it out, never heard of that occurring before.

 

When leaving it on auto it will just use the ISP DNS 

Posted

70.45.95.8 thats one of my isp dns one with low response time and good trace route. i used 8.8.8.8 as secondary 

 

i switched back to auto settings tho cus i want my cloud setting to be on point lol 

 

i changed my dns because i thought it would improve latency and just gamplay in general i mean that was my conclusion after reading so much about it. idk i may be wrong youre the expert, teach me the way sempai :)

Posted

Only way to successfully change ping times is buffer bloat.

Dns has nothing to do with gaming, only http.

Let Fraser explain that to you more. Cuz I think you are confused or at least you are confusing us. U can type in 4.2.2.4 or 8.8.8.8 won't change your game ping.

Posted

I NEED YOU TO SLOWLY BUT SURELY HOPPPPPPPPPPPPPPP OFFFFFFFFFFFFF MYYYYYYYYYYY SHIIIIIIIIIIIIIT 

THANKS. 

you're not a netduma tech specialist kid gtfo 

creep.

  • Administrators
Posted

DNS won't give you a better gaming experience unfortunately. Perhaps at most you might notice a slight decrease in websites load time but that's about it.

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