Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 sparks?? that is certainly not normal. Can you take a picture of the ethernet cable between the netduma and the modem please? Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 Hi. Tried R1 with bt router (normal dsl connection). No internet access. same thing, sees pc ip, but no wan ip. Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 I tried different set ups, I hope it is something simple I am overlooking, I will try again Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 Ok lets determine if its the unit. Can you confirm the following please: Connect the laptop via the "red Netduma Ethernet" directly into the modem and see if you get Internet Connect the Netduma via the "red Netduma Ethernet" directly into the modem then use another wire to connect to the laptop to the duma. Do you now get Internet or a WAN IP? Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 Red lead works fine, getting internet when bt router( back at work have to use bt router ) is connected with red lead to my office pc. now red lead is connected to port1 of R1 and p1, also tried p2, p3 (normal mode ) of Bt router. Still no wan ip Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 Ok on the Duma interface can you go to "Settings > WAN" what does it say for the static IP section? Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 Wan ip, static , shows no numbers... Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 Sorry the important part is does static say disabled or enabled? Are you available for a call as it may speed things up. I can get your number off Luke. Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 Disabled. I can talk... ty Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 Thanks Harissa, can I call you at 7:30 please? Link to comment Share on other sites More sharing options...
Harissa Posted April 17, 2015 Author Share Posted April 17, 2015 Sure, if it is not too much of a trouble... Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted April 17, 2015 Share Posted April 17, 2015 problem solved using pppoe off. Link to comment Share on other sites More sharing options...
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