ACExRAPTORx Posted June 14, 2016 Share Posted June 14, 2016 cannot connect to any game of fifa when geofilter is on, reset, hard reset, factory reset nothing works i can only get a game if geo is off which defeats the point of having the router really. also tried fifa profile with no difference at all Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 anyone ????? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 Can you post the information from here. Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 no option on that page to post Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 What firmware version are you on? 1.03.6 What speeds do you get from multiple speed tests? 208mb down, 15mb up (business line) What is your current setup? business super hub in modem mode connected to r1 and xbox connected to that (hard wired) What is your specific issue? cannot connect to any game of fifa when geofilter is on, reset, hard reset, factory reset nothing works i can only get a game if geo is off which defeats the point of having the router really. also tried fifa profile with no difference at all Any other information. also everything is reset if router is rebooted losing all settings and congestion settings Any other information (such as settings you may have previously tried). Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 anyone ???? Link to comment Share on other sites More sharing options...
UK_Wildcats_Fans Posted June 14, 2016 Share Posted June 14, 2016 What are you geo filter settings (i.e. home location, radius) ping assist values? Sometimes it can take a few minutes to get a lobby. Screenshots would be very helpful. http://wiki.netduma.com/doku.php?id=how_do_i_take_a_screen_shot Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 home location as close to peterborough uk as i can get, radius is min then 2 clicks as shown in setup unless fifa profile is on then much wider. ping assist 0 as stated in other posts. and everytime geo filter is on (fifa profile or not) it gets to waiting for opponent then i drop and everyone else in the club goes through to the game Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 anyone ???? (<----- must be a reply request as no one replies until i type this, strange) Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 great customer service and fast reply/fix when the router was first released, what happened? I hope its not going to be the classic case of company makes too much money and takes over customer service like many before as that was a main selling point for me Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 Come on man - you can't expect instant replies. Do you connect to the same server every time when you disable the GeoFilter? Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 it connects to ea server just fine but when i search it does not pop up any server just shows all the padlocks, even inside the geo filter sometimes Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 will do a screen shot of what it shows when i am searching with geo on Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 So when you disable the GeoFilter, is it a sever or another player you are connecting to? Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 This is what it shows when searching for a game (the connection that is shown is party) and i just get the message on fifa "the connection to your opponent has been lost" every time every day no matter what. I have also tried disabling when connecting to ea servers then enabeling before i search and i have tried enabeling before i load fifa but the result is the same regardless Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 usually the Seattle server Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 This is what it shows when searching for a game (the connection that is shown is party) and i just get the message on fifa "the connection to your opponent has been lost" every time every day no matter what. I have also tried disabling when connecting to ea servers then enabeling before i search and i have tried enabeling before i load fifa but the result is the same regardless That looks weird - there are padlocks within the GeoFilter. Can you try rebooting the router and see if padlocks still appear within the GeoFilter when you search? Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 ID: ad9f8b563c4c9499 Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 as stated i have reset, hard reset, 30/30/30 and factory reset and it remains the same Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 the screenshots shown are with fifa profile on, it is the same without Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 plus if i do a normal restart on the router is it ment to lose all saved settings, on a reset or factory reset yes but on a restart? rather annoying as i need to re-set up EVERYTHING every time Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 Is that the ID of the server you always connect to? I just checked it and it is an EA one. I had a ping of 20ms to it (I'm in UK). Was that located in Seattle on the GeoFilter? I think Fraser will have to take a look at why you are getting padlocks within your GeoFilter though as that is not supposed to happen. Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 plus if i do a normal restart on the router is it ment to lose all saved settings, on a reset or factory reset yes but on a restart? rather annoying as i need to re-set up EVERYTHING every time If you reboot from Settings >> Miscellaneous you shouldn't lose any settings. Link to comment Share on other sites More sharing options...
ACExRAPTORx Posted June 14, 2016 Author Share Posted June 14, 2016 Thats what i thought too but i have to reset up connected devices, congestion etc Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted June 14, 2016 Netduma Staff Share Posted June 14, 2016 That shouldn't happen. If you want I'm in chat now and I can take a quick look? Link to comment Share on other sites More sharing options...
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