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Geo filter issue on PS4


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Hi there....Let's start small and simple and work up from there for now, cool?

 

What browser are you using?  Chrome is the preferred model as it just seems to work.

 

Below the PS4 at the top of the screen, does it say 'ENABLED' or 'DISABLE'?  When on and working for the PS4, the button below should read 'DISABLE' as you will then be clicking the button to turn the service OFF for that particular gaming console.

 

I'll check back....

 

JD

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I have been using Internet Explorer, I will try chrome. It does have that option but when clicking either or it doesn't register or confirm either. I will let you know what I find, thank you!

Sounds like the IE bug that is kind of known.

 

Try Chrome tonight and see if that doesn't sort you out.  I suspect that is your issue based of what I am reading.

 

Good luck.

 

JD

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