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Hey Fraser Everything is working as it should. thanks for your support and patience with my issues.

Hi I restarted my router and the booster (game mode) stay on for 4 days. So two days ago I turned on streaming mode. They’ve both stayed on and gameplay is nice and smooth again since. As I restarted my router, EE pushed a new app update (Like to update the actual iOS EE app) so I don’t know if this was to do with the cloud update or not. So I think your theory that the outstanding cloud update may have been causing it was true, as it’s working normally now for my console. Either tonight or tomorrow night I’ll try my Rog Ally with WiFi enhancer, and if all goes well - you’ve saved my gaming experience. ill report back if the Rog works with WiFi enhancer

No. I power off both fully. As UK Energy prices can be horrid, plus the ps5 networking can be weird if you play multiplayer from rest mode. Ive restarted the router, see how it works tomorrow and day after. If it still glitches out I’ll raise a ticket with EE - if I’m being honest, I think it’s on them. Because Every aspect of ping optimiser and geo filter seems to work, so it seems the router itself is maybe not tagging or recognising game traffic?

So, for example say: I am playing call of duty on my ps5. my family member is playing Fortnite. When you go onto boosted part of WiFi enhancer each pre mentioned mode (game, work, streamer) each boosted modes widget has an arrow, you select the arrow it’ll expand game mode and it’ll tell you how long it has been boosted for. If I’m playing call of duty, they play Fortnite. On game mode boost drop down it’ll show ps5 and Xbox series x (to say they boosted) — EE told me with WiFi enhancer the net duma os automatically detects game traffic and boost it. If I restart my router (turn it off for 2 mins and back on) it’ll boost for a day sometimes two then stops working. It could be UI bug/glitch, but I feel an obvious inconsistency in networking performance in call of duty. it started happening around June 16th, which was the same day EE updated their app, so not sure if there’s a link there.

Thanks. So I don’t know if it’s related but the EE App has been updated recently (the main customer one in which WiFi enhancer page lives). This has happened since 16th of June EE has three modes, I think it’s akin to smart boost? Just in case you don’t have EE or are fully aware with their product naming this is what the app says: (if you well informed about their product modes, skip the bold text - non bold text below explains my issue) How boosting works Boosting stops you experiencing drops in WiFi performance. Especially when everyone's on your WiFi at once. It works by giving boosted apps their own traffic lane, instead of rediverting bandwidth from someone else. You can activate Game Mode, Work Mode and Stream Mode without worrying that your're spoiling fun for someone else. There's no trade-off, even if you activate all modes at the same time. Game Mode Automatically boosts your WiFi whenever you fire up online games. Work Mode Gives your WiFi a boost whenever your're using apps like Zoom or Teams Stream Mode Enjoy buffer-free bliss whenever your watch online videos and shows. So game mode/boost stops working, sometimes it’s on and off. Most days it’s off, even though it’s on. I try running ping optimiser to see if that makes it work, it doesn’t. I tried turning off steaming mode. This was new to me (only had it added recently) game mode work for a bit, but now doesn’t. Do you think this is something I need to speak to EE about or is this a Net Duma issue?

Thanks for the update. I’ll wait 7 days from now and if I have issue with rog, I’ll get in touch with them and see where they go. As you’re done stuff on your end. I have another issue, do I open another thread or can we speak about it here? I’m not sure if it’s an EE issue or Net Duma - so would like to mention it to you before taking it to EE?

Okay, I look forward to your response tomorrow. I’m excited to able to play ROG ally via net Duma feature set. May I also say thank you to you and the team. Before with my old router, bo6 was unplayable. Coming to EE, their router in vanilla mode is an improvement but still bo6 desync is still heavy. Using net Duma feature set, which is mainly QOS game mode boost has helped. Instead of getting 20 bullets in one and instant death, I now get 3/4 hits then die and my shots are more consistent, it feels more in sync. And with geo filter? When I play mw2 DMZ or mw3 zombie mode. Matchmaking likes to throw me onto a Chicago or New York server and playing with 77-100ms ping isn’t fun. But via net Duma geo filter feature, I always land on London 7ms, or Paris and Amsterdam with 12-13ms. Feels so good. So thanks to you guys for bringing this to market, and the continuous of innovation you’re doing

Hi Fraser, I hope you had a good weekend. I was wondering if there was any news?

I appreciate you saying what you can, and thanks for answering my question (s). May I check in here with you on Sunday to see if EE has accepted the update. I did try the ROG again last night but it didn’t work yet but I know you said 7 days/a week so Saturday or Sunday?

Thanks for the detailed reply. 1. Do you know when steady ping will be added? Is this something I’ll have to advocate EE or is it in the pipeline and we got to let them do their behind the scenes magic? 2. I was wondering - the ping optimiser of Net Duma OS. Is it better to run it on idle or when your network is full of activity. I sat in private match on bo6 (to kind of simulate game traffic) and I ran 2/3 4K streams on Netflix whilst doing the test to simulate what is it like when I usually play. But I heard that best approach is apparently to do with an idle network for the algorithm to understand the base line better, could you advise on the best approach? 3. what does the Resync Cloud function do on geo filter, where and when should I use it?

Thanks Fraser. If you don’t mind indulging me further I wanted to ask you some stuff about my net Duma os feature set in EE. Does geo filter in EE do steady ping at all? 1.It says in tutorial that geo filter will stabilise ping when connected. 2. When connecting to a server it says ‘connecting to host, once connected we will stabilise your connection.’ 3. Sometimes it’ll say the server can’t be ping ‘but don’t worry this won’t affect your gameplay’. 4. When the server can be ping it’ll show a graph with a ping and a stability rating which usually sits at 99/100 percent, but when the server has a paddy like in DMZ/mwz (mw3 zombies) the ping can spike from 7 to 40ms and the graph will drop to 92-79 percent stability but quickly recovers. 5. I’ve seen steady ping examples on R3, where there’s like an extra line after the ping but this doesn’t appear in ee, so I was wondering if that’s just ui and if EE uses this or something similar or if it’s not part of the feature set? I’ve asked EE, but they’re not all well trained on your knowledge base. And sometimes mention ping optimiser, which I believe is a different feature right?

Hey Thanks for letting me know. Do I need to do anything or just wait for the team to update?

Hi, I use netduma os via my ISP EE - they call it ‘WiFi Enhancer’. So you have 3 modes: Game mode, Work Mode and Streamer mode. Net Duma picks up traffic what device is being used and for what activities, and automatically boosts it. I manage to have my ROG be game boosted. I then added it to the geo filter and selected call of duty. It never seems to work when call of duty is up. The feature can work as I manage to get Fortnite to be boosted and use geofilter. I don’t really play Fortnite, I play call of duty - Fortnite was used as a test, and in call of duty ROG can get packet burst when on high ping servers. I have ps5 also, call of duty works flawlessly with game boosted mode and geo filter so I don’t why Rog isn’t. The Rog is Rog ally extreme Z1 handheld pc/handheld console cpu/gpu apu. I was wondering if anyone in community has had similar situation and if they’ve manage to find a way around/past this barrier.

I will go ahead and purchase it. All my concerns have been answered. I spoke to BT they give me the sign in details earlier today and they said it should work fine. I will keep the smart hub in case things go wrong as they said I can plug it back in and their hub will just work. So I have fall back method. They told me if R3 doesn’t work out, they can move me over to EE which has Net Duma in their router, but couldn’t tell me how much control I would have over geo, seeing my connection to server and stability etc. If I have any issues should I reply to this topic or create a new one?

I had spoken to BT Support early today they said the same. I did ask them about the vlan thingy as I read somewhere I would have to configure it, but they said my ONT will handle that. I am grateful for the help and information

Thanks, for providing that information. Am I right to assume, the R3 doesn’t do PPPoE in hardware it does in software on its cpu hence the speed reduction? If this is the case by using the features ping steady, ping assist, geo and smart boost I won’t be handicapping my R3 or crippling it with the PPPoE, like steady ping and smart boost will still work well?

I am grateful for the Sunday response. I am planning on talking to BT this week too, so I should able to get that info from them. Can the R3 be used by connecting it to ONT can the bt smart hub does or does it need to go via smart hub? In terms of speed I’m thinking 25 mb for each family member if they watching 4k. Then for me, my internet requirements isn’t high as you pointed out gaming doesn’t use much.

Hi, I am buying an R3 this week and I want to ensure my current setup is going to work with it and what information I need to get from my ISP. I’m with BT full fibre (FTTP) with an ONT plugged into my current router the isp provided smart hub 2. I get 1GB down, 120mb up. I believe BT uses PPPoE. Will I need to get any information on this from them or not? I have two family members who stream Netflix/Prime/Apple TV separately and because their rooms are distanced from the router We are using a deco mesh network. A parent plugs into a regular Ethernet port on the router and then broadcast a boasted signal to 2 other mesh stations. It’s only 100 up and down, will it be possible to still use this with the R3? My gaming device uses Ethernet. Will I also have any reduction in speed, I currently see varied speed, but avg around 880-920. Will this be lower on R3? I am not super tech savvy but I am somewhat competent, so when comes to stepping up the router can it be done via WiFi or do you need a hard wire? As my laptop doesn’t have a Ethernet port.