Hi all,
This afternoon, I received my R3, but I'm encountering more issues than expected.
Firstly, after I connected for the first time and updated to the latest firmware, the router stopped getting a connection. I have a VLAN IPv4 connection, but I had to restart and perform several factory resets to regain the connection. If I turn on my ONT and the router at the same time, I cannot get a connection and have to restart it again.
Secondly, I'm experiencing low internet speeds. With my internet provider's router, I get 950Mbps for both download and upload speeds, but with this router, I'm losing 300Mbps.
With SmartBoost enabled:
With SmartBoost disabled (ridiculously low upload speed):
And these are the advanced ping settings I have:
Also, take a look at the high ping during both the download and upload processes... It doesn't make sense.
What am I doing wrong? This is disappointing compared to what I was expecting from this router, and I'm seriously considering returning it since it doesn't improve upon what I had before.
Hopefully, you can help me resolve this.
Thank you!