DARKNESS

@Rodolfo LimaWhen you connect directly through your modem, you get the correct speeds, but when connected to the R3, the speeds are not as expected. This issue could be related to the DPI misdetecting something and prioritizing it incorrectly. To address this, try disabling SmartBoost and application detection classifications to see if you achieve the correct speeds.

@Rodolfo LimaAre you using PPPoE or DHCP? It could also be due to congestion. While getting 90 Mbps isn't too bad, it is still a reduction, though not one that would significantly impact your experience. However, if you're noticing high latency during this time, that would be more concerning.

@Rodolfo LimaYou’re aware that the speed test Sony uses is highly inaccurate, right? The reduced speeds are likely due to the rules you've configured or being activated by the DPI rules etc.

@dav581005If you check the first page on the XR1000 beta testing group, the initial topic makes it clear—honestly, I wouldn’t recommend upgrading. It’s better to stick with the public firmware for now, as there’s clearly an issue preventing upgrades or downgrades. Until they resolve the problem (assuming it’s even fixable), it’s safer to avoid the beta version. Netgear released security patches a few months ago. If you’re using the XR1000V2 model, be sure to choose the correct version, as there are several variants available. There's the link to the V2 model https://kb.netgear.com/000068349

@Tasharocki He makes a valid point. Anyway, since you claim to be a tech IT expert, I’m confident you can download and use an extension. Please use the following extension to show us what you’re seeing. You can even communicate through the extension if that’s more convenient for you. I’m not saying you’re wrong, but this could save you time waiting for a replacement if the issue is due to incorrect setup. To make everything clearer, adjust the web zoom range to either 50% or 67%. https://chromewebstore.google.com/detail/jam/iohjgamcilhbgmhbnllfolmkmmekfmci?hl=en-US

@TasharockiIf you're trying to prove a point, consider showing a video for better clarity. In the image you shared, it's not clear whether the speed test bypass is disabled. Additionally, it might appear disabled, but due to a caching issue, it may not be accurate. Clear your cache or try using incognito mode and check again.

@Reykc9510Well, now you have your answer! Here's a clip—you just had to right-click. It took me some time to make this video since I decided to create just one to save people some time. I’ll probably upload it to YouTube later, but I’m trying to fully master Final Cut before doing so. This is my first video using Final Cut, and while it was a bit confusing, I noticed the text doesn’t look as sharp. That’s another thing I need to figure out as I continue learning. https://drive.google.com/file/d/1zxFC5SWcTFMU4FPgFXIPj09F4FBrHVVn/view?usp=sharing

@Reykc9510My point is that you're likely playing on different servers. If your in-game ping averages around 20ms and only fluctuates up to a maximum of 25ms, that's normal. However, if it spikes to 40-60ms, that indicates an issue. Jitter is pretty obvious when it's a problem, as it causes noticeable spikes. If the problem originates from the game server instead of your network, your best option is to try playing on a more reliable server. Although ISP congestion might contribute, it usually has a minimal effect and is ultimately beyond your control. You can share more data, and someone else might review it tomorrow and provide suggestions. For now, I’m heading to bed, mate. If you can’t create a URL, just take a screenshot on your desktop or use SnapTool since you’re on Windows.

@Reykc9510The area you’re in contains multiple servers, and since your radius encompasses them, your connection will default to whichever server is available. This can lead to varying ping rates across different servers. Based on your observation about nighttime, it’s reasonable to assume SBMM (Skill-Based Matchmaking) might be more active during peak hours, typically between 6 PM and 12 AM, when the majority of users are online, especially in North America. To minimize high ping, you should identify the server with the lowest ping and adjust your radius to focus on that specific server. Using a polygon for precision would be highly effective. Call of Duty is notorious for its rigged SBMM, much like Apex Legends.

@Reykc9510I'm referring to the URL link provided by the website. You don't need to click on "View Share Image"; only the site's URL is required. If you're the sole user, it might be related to the game server. What game are you playing? Are you using a geofilter to connect to the nearest server etc... Ensure you're using the latest version of PingPlotter, as I recall there was a bug affecting file sharing or exporting. Did you purchase a perpetual license, or were you using the free trial at that time? That could be the reason.

@Reykc9510 It’s possible that when the network is under heavy load, meaning everyone is using it, you are likely spiking well above that consistently because your QoS isn’t properly adjusted. Note that for example, if a URL is loaded, it will show a high spike, and that's normal, so if you are testing for your QoS load, load the URL before starting the test. I know I am talking about the target route that one's far away usually. https://www.dropbox.com/scl/fi/vblyg3nutvyo3o84nkpd3/Screen-Recording-2025-10-15-at-7.53.02-PM.mov?rlkey=7ull6883ttiw0ecmrhld72ocf&st=e0rqy6rb&dl=0

@Reykc9510You didn’t enable the maximum latency option—it’s a hidden feature. Try double-clicking to reveal it. What do you mean it doesn’t let you share the link? You should be able to generate the link by selecting “View Image,” “Share Link,” or directly using the URL. It’s subtle, but there aren’t any abnormal jitter spikes. If there were, you’d notice a series of spikes instead of a straight line. While the pro version displays the exact numbers, you can still interpret the graph visually without them. A clear example of poor jitter is consistent spikes exceeding 30ms, as shown in the screenshot below. Avoid using pingplotter.com; as the routing hop it’s just an example.

@Reykc9510 I mentioned PingPlotter; I'm not sure how you ended up with "ping blotter." You've used PingPlotter before, based on your previous post. https://www.pingplotter.com/products/free/

@Reykc9510 You're creating a new topic for the same issue, but I want to highlight that using Waveform as your jitter test is not a reliable measurement tool. It doesn’t provide details about server locations, so you might end up testing a server far away—potentially 1,000 miles—which could distort the jitter results. The most accurate approach is to use PingPlotter. When testing, share a screenshot of your graph while your network is idle, ensuring there’s no activity for at least 5 minutes. Enable maximum latency on PingPlotter to get a clear view of your network performance. To create a shareable link, click "File," then "Create Share Page," and follow the steps. Use google.com as the test target for better accuracy. Remember, not all technicians are highly experienced—many rely solely on the tools provided by their company and may overlook complex issues. Often, effective troubleshooting falls on you unless the problem is easily detectable.

@fdsThey no longer use a limiter; previously, DumaOS 3 featured a dedicated limiter, but it proved to be highly inefficient. Instead, they have shifted to using reserves, which, in my opinion, still lack effectiveness. Reserves essentially allocate bandwidth for a specific application or the maximum possible during usage when applied. On a side note, if a game isn't detected by SmartBoost, I recommend switching to "always," as some games are unsupported or have outdated DPI. In such cases, congestion control won’t activate properly since it relies on SmartBoost to enable congestion management, but having it on always essentially mitigates that issue, so it is preferred but it a preference. The admin will be available tomorrow if you need further assistance or today.