My XR500 will not load into the interface when I login. It gives me the message “netduma will take up 4 mins to load. If it takes more than 4 minutes try resetting your router.” I’ve done that and it hasn’t worked. Finally I tried factory resetting and now that I’ve done that, for some reason when I try logging in (on a web browser) to set up my router, it gives me an error or says “DumaOs is not running!” Need help because this is becoming a headache..