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Make a new topic with the answers to these questions and we can go from there

I posted in the topic just over a week ago about it: We just need to do a little more testing on this (last thing we want is for this situation to happen again), tie up a few loose ends and then it should be good to release to the beta crowd here.

where can i get a copy of that firmware?

What is the model of the modem/router the R3 is connected to and how have you set that to ensure all traffic flows to the R3? E.g R3 in its DMZ, modem/bridge mode Are ALL devices connected to the R3? What are the speeds you pay for/receive? Have you entered those speeds into the router? How have you setup Congestion Control? How have you setup SmartBOOST? What games are you playing? What platform are you playing on? How have you setup the Geo-Filter?

I actually disabled BI classification (based on your suggestion from a similar post) and it hasn't happened yet since. But it has been happening with multiple devices and I have been using Geo-Filter most of the time, though not all the time. I'll keep you posted.

We were told not to worry that the team would have released the v4 also for R2 How is possible that after 2 full year (March 2023), the V4 stable is still non available for R2. How long are you guys beta testing this thing? for 1-2 years If it's not ready so be it, but I haven't seen very much commitment to bring the V4 stable on R2 which wasn't cheap. Forcing people to buy R3 because software features that improves game experience. Maybe it just an hardware limitation, i'm ok with it, just full transparency... I wouldn't be upset if you would just say "Hey 3.3 would be the last stable update for R2, if you wish more the R3 is the next step. thank you", rather than "oh we are working on it" beta testing for how many years now?? EDIT: Forgot to mention that I applied for beta testing and the last bets version worked without much troubles delivering a better gaming experience but I can also see people struggling with the firmware and I really feel bad for them because that could have been me.

@BrunoYou can ignore ping optimizer as it not 100% accurate if you want to configure it professionally I'd use ping plotter but alternatively you can use https://www.waveform.com/tools/bufferbloat or lastly use your own system to configure the best setting by using command prompts and constantly ping a site will saturating the network.