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Hi Liam, I did the above steps today, did a factory reset, then updated to version 3.2.453 and then did another factory reset again, now it works normally, hope the problem doesn't come back.

Hello, I downgraded to version 3.0.394 and so far I haven't had any problems. I've enabled remote support so you guys can take a look at it.

Fraser, I updated it days after they released the update, since then I had no problems until yesterday. today I reloaded the last update later I did a factory reset and the problem persists

It lasted 30 min this was the last log

Hello Fraser, it is connected directly to the wall, now it works again.

It happened again, I entered a loop... Help!!!

Hello, this afternoon I reconnected the R2 and it worked again, I applied a factory reset, attached activity log. I hope this will not happen again. I did the factory reset with nothing connected, only the PC for initial configuration. log-1668115803481.txt

I pressed the factory reset button but it only worked once and that was when I downloaded the log, when I tried to do it again the R2 stayed in bridge mode, it only recognized the IP of the ISP modem. After 1 hour trying to get the R2 up, I gave up. When I bought it a week later the charger failed and now this...

Hello, Today my R2 restarted and it stayed in a loop when trying to restart, for a long time it remained as seen in the video and then I disconnected the electric power and nothing happened, after several attempts I managed to restart it, download a log so that they can check, later After that it didn't work again, I had to take my R1 out of the trunk of memories. I tried to do a factory reset but it was impossible IMG_1083.mp4 log-1668044669119.txt

Modem Arris Tg2492lg, It is relative is once or twice a day, sometimes more.

Hi Frasier, when I restart the R2 I can access the interface without problems, but where I am having problems is that the internet connection drops. I validate it with my internet provider and there are no problems.

a few days ago if you could see the interface, today it behaves differently, it no longer opens the interface, for neither of the two options LAN and WIFI

version 3.0.394 if the interface can be accessed, it doesn't throw any error.

A few days ago my R2 has been experiencing constant drops in the internet connection, attached log. (Mon Jan 31 14:25:00) event aprox log-1643650277631.txt

Frasier the solution was so simple that I deleted the coockies and it was solved ... hahahahaha sorry for wasting time ...!!!😅