Facing Router Login Problem in Nighthawk

[rafaelsolano]

Hi,

I can't access my NetDuma through the regular IP address. It is a big issue for me because I can't take advantage of the geo filter or even use the ping assist.

I cannot access the router through the laptop because I only have the MacBook Air (God bless you Apple 🙄)

I would love any support or input from your guys. Thanks. 

Regards, 

Rafael

[Guest Killhippie]

35 minutes ago, rafaelsolano said:

Hi,

I can't access my NetDuma through the regular IP address. It is a big issue for me because I can't take advantage of the geo filter or even use the ping assist.

I cannot access the router through the laptop because I only have the MacBook Air (God bless you Apple 🙄)

I would love any support or input from your guys. Thanks. 

Regards, 

Rafael

Have you tried routerlogin.net, routerlogin.com, and 192.168.1.1? Note its http not https

[Netduma Admin]

4 hours ago, Killhippie said:

Have you tried routerlogin.net, routerlogin.com, and 192.168.1.1? Note its http not https

Please try this

If that does not work,, what is the IP address of your Macbook Air? If you're not sure how to find this, please Google it as I found this guide on the first hit but not sure if this is up to date:

https://kb.wisc.edu/page.php?id=6526

[rafaelsolano]

Hi, I have go through the following routerlogin websites but it didn't work. Also, my IP address is 192.168.8.22

[Netduma Admin]

First of all, can you make sure you are definitely connected to your XR500 - if you are using an Ethernet cable make sure it is going into the XR500. If you are connecting wirelessly, make sure you have not accidentally connected to another router.

If you are confident you are connected to it, type 192.168.8.1 into your browser and see if that connects instead.

If that does not work, please factory reset the XR500 using the pin at the back, then connect to it again: https://kb.netgear.com/000053098/How-do-I-perform-a-factory-reset-on-my-Nighthawk-Pro-Gaming-router