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Geo Filter Not Showing


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4 replies to this topic

#1
Soviet

Soviet

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So purchased this beautiful Router yesterday, after a while realised that my modem needed to be in bridge mode for it to work.

after that was sorted the only issue I'm having before I adventure out into tweaking is that the Geofilter is not showing any information and times out  asking to retry.

 



#2
Netduma Fraser

Netduma Fraser

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Hey, welcome to the forum!

 

Can you provide a screenshot of the timeout please as I've not seen this before.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



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If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#3
Soviet

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Thanks for replying so quickly and the welcome, Please see the images attached, I leave the geofilter selected and it just repeats the same message.

 

https://imgur.com/24XG6DL

 

https://imgur.com/yJEqKCf

 

 

I can leave it for ten minutes and nothing will show, this seems only for the geofilter



#4
Netduma Fraser

Netduma Fraser

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Ahh I see, thank you! Please try a reboot first from System Information and if it continues after that please do a factory reset from settings and that will resolve the issue.


Twitter/Facebook/YouTube/Twitch/Instagram/Steam Group/Discord

 

Official R1 Support Times: 10am - 6pm BST



Official DumaOS/XR500 Support Times: 12pm - Midnight BST



Time Converter

If you're having Settings or Hardware issues with the XR500 please go here and login to get the number for Netgear's 24/7 support line: http://support.netgear.com/


#5
Soviet

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Ahh I see, thank you! Please try a reboot first from System Information and if it continues after that please do a factory reset from settings and that will resolve the issue.

 

 

 

Thank you very much did a factory reset and all is good, I love this thing.

 

Many thanks for your help Fraser.






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