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R1 wont respond to New BT HomeHub 5 ??


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Posted

I have just switched ISP and recieved the BT HH5. All the ethernet ports work as i have tested them, however it will not detect or respond to the R1 ?? I have double checked all cables themselves and they all work too..

 

Are there specific settings im not aware of ??

 

Having a meltdown ere like

 

It worked perfectly yesterday with the TalkTalk Super Router then that stopped working. i was recieving 76mbps with TT and now only 40mbps with BT ??

Posted

Hi Lee,

 

There is a guide for setting up the R1 with the HH5 in the wiki.

 

http://wiki.netduma.com/doku.php?id=bt_home_hub_5

 

If you are only getting 40mbps with BT could there have been a mistake on BT's end?

 

I'm wondering if they might have put you on a 40mbps profile instead of an 80mbps profile by mistake.

Posted

ok so firstly thanks for the advice.

 

i now have everything grafting through the R1 (wired pc, laptop, phone) EXCEPT my xbox1..

 

in the settings the NAT type is strict (has never been b4) and this is the same now that ive followed the guide ???

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