gianni2k Posted November 20, 2015 Share Posted November 20, 2015 Hi, I'm getting upgrade failed with exit code 2. What should I do? Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 Thanks for posting here. It helps us follow support issues better. Can you turn the router off (unplug it), leave it for 5 mins then turn it back on Let us know how it goes. Link to comment Share on other sites More sharing options...
gianni2k Posted November 21, 2015 Author Share Posted November 21, 2015 Hi, no problem and thanks for the answer. I followed your instructions and get the same error. Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 I hate to say it but you may need to factory reset. Go to settings>miscellaneous and do it there. Link to comment Share on other sites More sharing options...
Gino Posted November 21, 2015 Share Posted November 21, 2015 I have similar problem went downloading 1.03.5 fail No internet connection.... Link to comment Share on other sites More sharing options...
gianni2k Posted November 21, 2015 Author Share Posted November 21, 2015 Hi, did it, still won't work Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 Follow the suggestions I made to gianni2k as well then. Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 Hi, did it, still won't workAre you able to access the R1 by using a web browser? Link to comment Share on other sites More sharing options...
Gino Posted November 21, 2015 Share Posted November 21, 2015 No... I trying to using web browser I get error ip address Link to comment Share on other sites More sharing options...
gianni2k Posted November 21, 2015 Author Share Posted November 21, 2015 Hi, i downloaded the upgrade file again and it worked with this second file. No idea there must have been something wrong with the first dl upgrade file. Anyway thanks for the help. Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 No... I trying to using web browser I get error ip addressGino please make you own support post. It is difficult to support two at the same time. Thanks. Link to comment Share on other sites More sharing options...
PharmDawgg Posted November 21, 2015 Share Posted November 21, 2015 Hi, i downloaded the upgrade file again and it worked with this second file. No idea there must have been something wrong with the first dl upgrade file. Anyway thanks for the help. I am glad you resolved the issue. Please if you hear anyone having this issue let them know of the fix that worked for you. Since your issue is resolved I will lock this thread. Link to comment Share on other sites More sharing options...
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