mj84 Posted October 22, 2015 Share Posted October 22, 2015 Hi All, Got my R1 this week and all is good. I have been through all the setup guides and read various posts on the forum to make sure i have everything sorted. One query i have isn't gaming related though....some time ago, viperdns plastered adverts all over netflix on PS4 (possibly Xbox too), and so i did some research to make sure it was ok but cut a long story short, i signed up as its free during beta period. My situation is, i'm from the UK but i currently live in Malta and i use my PS4 with viperdns to watch my netflix subscription. How it works is you go through the internet connection setup on PS4 and simply enter the DNS codes that viper provide. Since getting the Netduma R1, its not working anymore. It doesn't even login to the app on my playstation. It says there was a connection error. When i go to more details and select test the network, I get NW-4-8 error on netflix server 1 and NW-4-7 error on netflix server 3. Server 2 and internet connection have ticks. I've tried playing about with different things but i just can't get it to work. Does anyone have any ideas or solutions? Thanks MJ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 22, 2015 Netduma Staff Share Posted October 22, 2015 Hi MJ, welcome to the forum If you disable the GeoFilter does it work? It could be that because you are watching it on your console the GeoFilter is blocking the servers. Link to comment Share on other sites More sharing options...
mj84 Posted October 22, 2015 Author Share Posted October 22, 2015 Hi Crossy, Yea i thought that might be why, disabled it but still didn't work. Also tried moving my home location but that didn't work either. My conclusion is that i need to setup the VPN in the R1 and that might work but i can't find where to get the config file from viperdns. Maybe because its not really a VPN, just their DNS codes. Its a bit of a head scratcher Anymore suggestion are welcome, if nothing works then i may have to look into getting a VPN and enabling it when i want to watch netflix. MJ PS. Crossy do you play on PS4? Think i might have played against you lol.....Crossy_EU sounds very familiar Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 22, 2015 Netduma Staff Share Posted October 22, 2015 Hi Mj, Is it just two DNS server IPs that they give you? If that's right try going to Settings >> LAN and changing the DNS servers on the Netduma to that Yeah, I play on PS4, what is your PSN? See if it rings a bell Link to comment Share on other sites More sharing options...
mj84 Posted October 22, 2015 Author Share Posted October 22, 2015 Hi Crossy, No luck Something i probably should have already done was change my router/modem to bridge mode, so I did that while i was looking in ISP's router/modem settings. Tried the DNS codes in the LAN setup for R1 but still not working. Tried the DNS codes in both R1 and PS4 connection setup and still no luck. Im done tinkering for the night. I'll try taking the R1 out of the equation and see if it still works the way i did it pre-netduma! At least that will make us sure its something to do with the netduma setup. I'll update you tomorrow. In the meantime let me know if there is anything else i can try. Thanks, MJ PS. PSN is Spark-NI Maybe it was a different Crossy. You know antidote esports? I played with some of those guys for a while Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 22, 2015 Netduma Staff Share Posted October 22, 2015 Hi Crossy, No luck Something i probably should have already done was change my router/modem to bridge mode, so I did that while i was looking in ISP's router/modem settings. Tried the DNS codes in the LAN setup for R1 but still not working. Tried the DNS codes in both R1 and PS4 connection setup and still no luck. Im done tinkering for the night. I'll try taking the R1 out of the equation and see if it still works the way i did it pre-netduma! At least that will make us sure its something to do with the netduma setup. I'll update you tomorrow. In the meantime let me know if there is anything else i can try. Thanks, MJ PS. PSN is Spark-NI Maybe it was a different Crossy. You know antidote esports? I played with some of those guys for a while Ok, post back with how you get on in the morning That sounds very familiar. And if you were playing eSports it probs was me cause I used to play loads of GBs Link to comment Share on other sites More sharing options...
mj84 Posted October 23, 2015 Author Share Posted October 23, 2015 Hey Crossy, Just to let you know, i tried a few more things but nothing worked. I even unplugged the R1 cable from the modem and connected PS4 directly to modem and it still didn't work, so i have no clue whats going on. Think i'll get a VPN service and that should work. If you can recommend one that would be good. Don't need a gaming one, just simple that works for what i need it for. Maybe HMA seeing as that is one the R1 supports for easy setup. Let me know if any others? Cheers, MJ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 23, 2015 Netduma Staff Share Posted October 23, 2015 Hey Crossy, Just to let you know, i tried a few more things but nothing worked. I even unplugged the R1 cable from the modem and connected PS4 directly to modem and it still didn't work, so i have no clue whats going on. Think i'll get a VPN service and that should work. If you can recommend one that would be good. Don't need a gaming one, just simple that works for what i need it for. Maybe HMA seeing as that is one the R1 supports for easy setup. Let me know if any others? Cheers, MJ If it's just for doing this then you probably just want the cheapest possible. Private internet access is a pretty cheap one. Just check that they have a server in the country that you want Link to comment Share on other sites More sharing options...
mj84 Posted October 23, 2015 Author Share Posted October 23, 2015 Ok i'll give it a try at some point. One other thing, if im in Malta and i party up with 2 or 3 players in the UK, is there anything i should know to do? Does the netduma help their gameplay too? I think the ping from here to UK is close to 70. Im usually getting around 50-60 ping to host (generally in France/Germany). I did get a game of 40 ping, think it was Italian host. I guess if i get a host that is central to us all then it should be fine, just wondering if you have any tips. Pingtest to local server in Malta is like 5 or something, if that even matters. Thanks MJ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 23, 2015 Netduma Staff Share Posted October 23, 2015 Ok i'll give it a try at some point. One other thing, if im in Malta and i party up with 2 or 3 players in the UK, is there anything i should know to do? Does the netduma help their gameplay too? I think the ping from here to UK is close to 70. Im usually getting around 50-60 ping to host (generally in France/Germany). I did get a game of 40 ping, think it was Italian host. I guess if i get a host that is central to us all then it should be fine, just wondering if you have any tips. Pingtest to local server in Malta is like 5 or something, if that even matters. Thanks MJ Yeah, that's right, if the host is central to you all then it should be pretty good for all of you. One thing you should do is add your friends to your allowed list so that you don't have to disable the GeoFilter for them to join Link to comment Share on other sites More sharing options...
mj84 Posted October 24, 2015 Author Share Posted October 24, 2015 Hey Crossy, Just to let you know problem is solved. Turns out i had to go to viper's website and whitelist my ip. Not sure why it changed ip but all is working well. Keep up the good work!! Thanks MJ Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted October 24, 2015 Netduma Staff Share Posted October 24, 2015 Nice one MJ! I'll close this thread but if you have any more problems feel free to make another one Link to comment Share on other sites More sharing options...
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