stewslash Posted February 1, 2015 Posted February 1, 2015 Well i woke up this morning went to fire up the xbox and went on my computer to fiddle with the r1 only to find i can't connect to it . Ive plugged my sons laptop into the r1 and wifi is enabled and done side by side speed tests, but speeds and ping are much worse than when wired to my virgin superhub , also the wifi light is not flashing and the r1 any ideas? I've reset it using the button at the back of the router still no dice!
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 Well i woke up this morning went to fire up the xbox and went on my computer to fiddle with the r1 only to find i can't connect to it . Ive plugged my sons laptop into the r1 and wifi is enabled and done side by side speed tests, but speeds and ping are much worse than when wired to my virgin superhub , also the wifi light is not flashing and the r1 any ideas? I've reset it using the button at the back of the router still no dice! Does the R1 show up as a WiFi connection? What are the wired speeds with the virgin superhub and what are you getting with the R1 wired? The WiFi not flashing means theres no activity as no one is connected. The reset button doesnt work however, in our latest upgrade we have a factory reset button. Whats your current version? You can find it by scrolling to the bottom of any page on the R1
stewslash Posted February 1, 2015 Author Posted February 1, 2015 no its not showing up on my mac and phone wired speeds today are superhub 107 down 6 up , r1 78 down 4 up with congestion set to 100% i am on th .7 so i will try reset using the factory reset thanks ste
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 no its not showing up on my mac and phone wired speeds today are superhub 107 down 6 up , r1 78 down 4 up with congestion set to 100% i am on th .7 so i will try reset using the factory reset thanks ste Okay stewlash let me know how it goes
stewslash Posted February 1, 2015 Author Posted February 1, 2015 where is the reset button are we talking about the one on the back of the router or one in the router page ?
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 where is the reset button are we talking about the one on the back of the router or one in the router page ? On the control panel go to settings > miscellaneous and you should see the button under Miscellaneous actions
stewslash Posted February 1, 2015 Author Posted February 1, 2015 just factory reset , twice now , the router beeped but still no wifi and it still says am running .7 i would of thought it would of went back to .2 or whatever it came with after factory re set ?
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 just factory reset , twice now , the router beeped but still no wifi and it still says am running .7 i would of thought it would of went back to .2 or whatever it came with after factory re set ? No it stays on the version youre on do you have WiFi enabled on the superhub?
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 yes i do mate Actually, are you on a PC or MAC? Can you try going to your network settings and forgetting the R1 network and then researching for WiFi and see if it appears.
stewslash Posted February 1, 2015 Author Posted February 1, 2015 i am on mac , I've already tried that as this has happened in the past when a connection gets a new password I've had to forget network on my iPhone / mac so i can try to connect to again its just not discoverable
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 i am on mac , I've already tried that as this has happened in the past when a connection gets a new password I've had to forget network on my iPhone / mac so i can try to connect to again its just not discoverable Can you screenshot your WiFi settings on the R1 please
stewslash Posted February 1, 2015 Author Posted February 1, 2015 sorry this is the best i can do , i haven't used windows for years i am connect to the r1 on my sons laptop http://s1180.photobucket.com/user/stewslash/media/Mobile%20Uploads/BDCFD404-3535-457F-B667-0F10B89C9C4B_zps2e8dbser.jpg.html
illusiveman Posted February 1, 2015 Posted February 1, 2015 change security mode to wpa-psk2 or wpa2-psk (idk what its called) and set channel to 11
stewslash Posted February 1, 2015 Author Posted February 1, 2015 change security mode to wpa-psk2 or wpa2-psk (idk what its called) and set channel to 11 done as you suggest but as soon as i press apply it just reverts back to original setting wpa-psk cannel 7
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 done as you suggest but as soon as i press apply it just reverts back to original setting wpa-psk cannel 7 Will it let you disable the WiFi?
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 Can you change the R1 SSID to something different and see if it shows up please
stewslash Posted February 1, 2015 Author Posted February 1, 2015 Will it let you disable the WiFi? yes just done that now , tried enabling it but just reverts back to disabled after i press apply
stewslash Posted February 1, 2015 Author Posted February 1, 2015 Will it let you disable the WiFi? yes just done that now , tried enabling it but just reverts back to disabled after i press apply , thats using original and suggested settings
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 yes just done that now , tried enabling it but just reverts back to disabled after i press apply , thats using original and suggested settings Okay now that its disabled reboot the router and then try and enable it
stewslash Posted February 1, 2015 Author Posted February 1, 2015 ok it seem disabling the wifi then rebooting router then enabling wifi seems to have sorted it out, what setting should i use the original or the wifi setting suggested by illusiveman ? thanks
Guest Netduma Fraser Posted February 1, 2015 Posted February 1, 2015 ok it seem disabling the wifi then rebooting router then enabling wifi seems to have sorted it out, what setting should i use the original or the wifi setting suggested by illusiveman ? thanks Fantastic! Yes you can use the settings illusiveman suggested, PSK2 is more secure
anybloodyname Posted February 1, 2015 Posted February 1, 2015 Having exactly same issues here my ps4 can't connect to.advanced warfare, xbox one is fine though
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