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Vpn feature not launching


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Posted

All,

I just got my R1 and set-up was a breeze.  After setting it up and everything working great I have ran into an issue.  The VPN link when launching is just stuck loading, but never launches.  It was working when I first got things set-up.  See screenshot.  It just hangs here.  Even after unplugging for a few minutes.

 

9b77ddcd3d7ee3da2f0684cfc9786280.png

  • Netduma Staff
Posted

This is a bug which means that the page will just keep loading.

 

You will need Iain to remotely access your router to fix this. I believe though, that the .7 update fixes the infinite loading issue on the VPN page, so depending when it is released, you may be able to just upgrade to that and it will fix your problem.

 

But, yeah, Iain will be able to remote into your router and fix it for you :)

Guest Netduma_Iain
Posted

Hi BrassGuru,

 

Thanks for purchasing & I'm glad you found the setup easy :) 

 

Crossy is correct I need to personally fix that for you or you can wait for .7 to launch very soon. Either way please let me know which you'd prefer.

 

Best,

Iain

  • 1 month later...

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