Socco Posted December 9, 2014 Share Posted December 9, 2014 Hello, Receiving an issue when I try to analyze the ping using the Host Filter feature. I'm getting an error box which pops up as shown in this picture: http://gyazo.com/58dea0c57b5734ec7165563404eb69ee Thanks in advance. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted December 9, 2014 Share Posted December 9, 2014 That typically occurs when you've got a device VPN enabled, but you are NOT connected to a VPN for whatever reason. To fix click "VPN" on the menu on the left. Then make sure the device you're playing the game on has its icon switched off, specifically its grey. If its not grey then click it. Then try the ping feature and it should work. Link to comment Share on other sites More sharing options...
Socco Posted December 9, 2014 Author Share Posted December 9, 2014 That typically occurs when you've got a device VPN enabled' date=' but you are NOT connected to a VPN for whatever reason. To fix click "VPN" on the menu on the left. Then make sure the device you're playing the game on has its icon switched off, specifically its grey. If its not grey then click it. Then try the ping feature and it should work. [/quote'] Worked like a charm. Thanks a lot! Link to comment Share on other sites More sharing options...
robertxc Posted December 9, 2014 Share Posted December 9, 2014 So far, my router seems to be working great. However, I am also having this problem with pinging hosts. I don't have VPN set up at all. Also, is 'Trace' supposed to return any results? Link to comment Share on other sites More sharing options...
Adam Posted December 9, 2014 Share Posted December 9, 2014 So far' date=' my router seems to be working great. However, I am also having this problem with pinging hosts. I don't have VPN set up at all. Also, is 'Trace' supposed to return any results? [/quote'] Hi there, Iain's going to be along in a bit to help you with this. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted December 9, 2014 Share Posted December 9, 2014 So far' date=' my router seems to be working great. However, I am also having this problem with pinging hosts. I don't have VPN set up at all. Also, is 'Trace' supposed to return any results? [/quote'] Hi Robert, I've sent you a PM, its my Skype ID. I'll try fix it there, then post the solution back here when I'm done. Link to comment Share on other sites More sharing options...
Guest Netduma_Iain Posted December 10, 2014 Share Posted December 10, 2014 So far' date=' my router seems to be working great. However, I am also having this problem with pinging hosts. I don't have VPN set up at all. Also, is 'Trace' supposed to return any results? [/quote'] If you prefer, we can use the forum instead. Are you still having the same issue? To answer your question "Trace" should indeed show you the route that packets take to get to that player or host. Link to comment Share on other sites More sharing options...
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