Xfinity and Ping? Night and day

[Chf Wiggum]

On 12/17/2020 at 10:21 AM, fuzzy clam said:

You are more than likely suffering from node overload on your line. Comcast, Spectrum etc all have a very saturated network because it's oversold in neighborhoods. I have dealt with it for over 12 years with Spectrum as my ISP, it's a share hub and unfortunately what your neighbors are doing will affect your quality. And remember that there is extremely heavy traffic during the day with Covid...people working from home and having 6-8 people on a chat for meetings, kids being home from school and doing virtual learning and just more usage during the day. I would run PingPlotter on a quiet network (at night) and then run it during the day for the same amount of time and you'll see which hops are giving you the issues.

And to get around it I actually had a dedicated line for gaming. I used AT&T and my speeds were like 12 / 2 which was plenty because I only used it for gaming and gaming uses very little bandwidth. So I had Spectrum ( Charter at the time ) for my entire house and used AT&T for my PS4 which was a lot lower speeds but night and day difference when it came to line quality (spikes, jitter, and packet loss) and of course my gaming was much improved. But unfortunately most large ISP's all suffer the same issues which sounds like you are suffering from but I would definitely use the congestion control to try and help stabilize and optimize your home network as much as possible.

This is it, unfortunately Comcast is the only option in the hood. I ran ping plotter before but I have no idea what I am looking at. 

Thanks