XR500 router access, all pages are blank

[Nighthawk Pro Gaming]

1. this is the same screen i get on all router pages, i have reset several times to factory defaul and still no access to the router. its creating massive lag spikes, so i have unplugged it. i have owned this for a week and had issues from day one. not only that i cannot contact support as that dosnt work either. not happy with spending £250 for this is there any support that can advise on here.

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