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New XR500 Nighthawk - Keeps dropping my connection while gaming on PS4


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Hello everyone,

 

I just purchased an XR500 Nighthawk on Thursday because my old router finally crapped out. Ever since I've set it up, my connection gets temporarily dropped about once an hour. This kicks me out of whatever I'm playing online on PS4, but the connection drop is so quick that I don't get disconnected from the Playstation Network or even the party I'm chatting in. This has happened in Destiny 2 and Nioh. There's no lag spike, just me getting kicked from the game but still staying connected to the online services. For reference, I am connected with a LAN cable...I tried wireless, but then it happened much more frequently.

 

Has anyone experienced similar issues? Maybe there's a setting I haven't properly set up in the router config? Maybe my QoS isn't working properly? I'm not 100% tech savvy so I don't know what to troubleshoot, I just know I never had an issue like this with my old router.

 

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