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Need help with XR500 double NAT on Xbox One


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Hello, I installed my XR500 today, before I was using an AC1900 which had open NAT, however I now have double NAT at Strict. What questions should I ask my internet service provider and what settings should I use?

 

I already went to settings>WAN Setup>NAT Filtering>Open. My new router connects to a PoE Adaptor.

I managed to get the AC1900 to Open NAT but that was years ago and I forgot the process I took to get there.

 

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