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Freezing


RADDY1993

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Posted

Today the Duma is acting funny when i search nothing is showing up in my GF, i have to refresh then it shows but its still frozen. So i have to keep refreshing as its not working in real time.

Guest Netduma_Iain
Posted

Hi Raddy,

 

When it freezes, can you right-click anywhere on the page and click "Inspect Element", then choose console in the new window that pops up. Then take a screenshot and post here please. Thanks

Posted

Hi Raddy,

 

When it freezes, can you right-click anywhere on the page and click "Inspect Element", then choose console in the new window that pops up. Then take a screenshot and post here please. Thanks

Here 3f505fd7ac.png

Posted

That looks exactly same as what my laptop returned Raddy, Iain suggested trying disabling antivirus software and it worked for me mate

Guest Netduma Fraser
Posted

Tried that and still no joy.

 

Almost certain its a firewall or something blocking it. Have you turned Windows firewall off as well? Also have you tried with another device?

Posted

Almost certain its a firewall or something blocking it. Have you turned Windows firewall off as well? Also have you tried with another device?

Tried my main router firewall and still the same, will try windows firewall.

Guest Netduma Fraser
Posted

Tried my main router firewall and still the same, will try windows firewall.

 

Okay let us know, any other anti virus on your computer as well should be disabled to see if its causing it. 

Guest Netduma_Iain
Posted

Hi Raddy, just to add to the post. The main routers firewall won't make a difference, something is blocking your PC from connecting to the router and that is nearly always windows firewall, another firewall running on your machine or anti-virus software. You can pretty much confirm this by accessing the r1 from another device. 

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