silentman08 Posted January 24, 2016 Share Posted January 24, 2016 Need to rest password and adjust router settings Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 Hey, welcome to the forum What is the specific issue you're having? From the info you've provided, I'm not sure what it is. Link to comment Share on other sites More sharing options...
silentman08 Posted January 24, 2016 Author Share Posted January 24, 2016 I purchased the netduma R1 awhile back but i lost the info to adjust router for maximum speed . plus the password for wifi Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 I purchased the netduma R1 awhile back but i lost the info to adjust router for maximum speed . plus the password for wifi Here's how to get max speeds. You can either connect via ethernet and change the password or press the reset button on the back which will change the password to 'netdmar1'. Link to comment Share on other sites More sharing options...
silentman08 Posted January 24, 2016 Author Share Posted January 24, 2016 i tried that and it said 'invalid password" Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 i tried that and it said 'invalid password" Have you pressed the reset button on the back of the router? Link to comment Share on other sites More sharing options...
silentman08 Posted January 24, 2016 Author Share Posted January 24, 2016 yes Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 yes Do you have an ethernet cable you can use to connect your computer to the Netduma? Also try 'forgetting' the network on the device you are using to connect to the Wifi then re-entering the 'netdumar1' password. Link to comment Share on other sites More sharing options...
silentman08 Posted January 24, 2016 Author Share Posted January 24, 2016 yes i do Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 yes i do Ok, can you just connect to the Netduma with that, open the dashboard and change the password? Link to comment Share on other sites More sharing options...
silentman08 Posted January 24, 2016 Author Share Posted January 24, 2016 i reset router from the back and tried password, said invalid password still. #1-3 light's are on . #1 flash slowly but no wifi light on? all ethernet cables are connected correctly. I'm on the dashboard but I'm not sure where to sign in at again? did a ping test 2.9/5 stars ping : 35ms jitter: 8ms no packets due to lost , firewall blocked ? Link to comment Share on other sites More sharing options...
Netduma Staff Netduma Crossy Posted January 24, 2016 Netduma Staff Share Posted January 24, 2016 i reset router from the back and tried password, said invalid password still. #1-3 light's are on . #1 flash slowly but no wifi light on? all ethernet cables are connected correctly. I'm on the dashboard but I'm not sure where to sign in at again? did a ping test 2.9/5 stars ping : 35ms jitter: 8ms no packets due to lost , firewall blocked ? Go to Settings >> Wifi to change the password. Apparently the Wifi light never comes on. Link to comment Share on other sites More sharing options...
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